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Library of Birmingham Innovation and Transformation in the delivery of Library Services

The Library Experience The Knowledge Hub Community Engagement. Library of Birmingham Innovation and Transformation in the delivery of Library Services Brian Gambles. Guangzhou, June 2013. Birmingham B irthplace of the Industrial Revolution T he ‘city of a thousand trades’.

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Library of Birmingham Innovation and Transformation in the delivery of Library Services

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  1. The Library ExperienceThe Knowledge Hub Community Engagement Library of Birmingham Innovation and Transformation in the delivery of Library Services Brian Gambles Guangzhou, June 2013

  2. Birmingham • Birthplace of the Industrial Revolution • The ‘city of a thousand trades’

  3. Birmingham - People • 1 million citizens (city-region 5.3m) • 33%+ from ethnic minority communities • 50 languages spoken in the city • Europe’s second most diverse city – (Amsterdam) • 37% under 25 – ‘the youngest city in Europe’ • The future face of European Cities

  4. But ...UK city hardest hit by social impact of Recession • Way above average indicators of deprivation • lone parents • overcrowded accommodation • unemployment (young people, long term, concentrated) • Skills and qualifications deficit • High levels of functional illiteracy (20%+ adults) • Poor health outcomes • Poor graduate retention • Challenging image domestically

  5. A city that needs… • Confidence in its learning and cultural status • A better image (and self-image) home and abroad • Improved skills for employability for young people • Sustained community cohesion • Healthier citizens • Enhanced skills: literacy, numeracy and digital

  6. A library that will deliver… • Social capital • Social, economic and health outcomes • A visitor destination • Creativity and innovation • Grounded in • Partnership working • A clear digital strategy • A more business-like approach • A transformed service offer

  7. A generational opportunity to change the physical, economic and cultural face of the city

  8. What business are we in? • The business of • Place-making • Knowledge growth and knowledge transfer • Showcasing culture and learning • Celebrating creativity and innovation • Encouraging exploration and discovery • Working collaboratively and co-productively • Community engagement and empowerment

  9. Who are we in business for? • Those who need our services • But may not know what we can offer • The digitally excluded • Young People • Children • Those lacking skills, confidence and power to change their own lives

  10. Design Approach • Creative, radical, innovative • Library leads social, economic and physical transformation of the city • An inspiring visitor attraction • Combine stunning visual impact with broad appeal, functional excellence and efficiency • Adaptable, flexible and sustainable

  11. Our Values - 1 The Library is an inspiration to a generation – to learn and to read

  12. Our Values - 2 The Library is welcoming and accessible to all

  13. Our Values - 3 The Library celebrates the journey of discovery and learning

  14. Our Values - 4 The Library is part of the public realm of the city

  15. Inside the Library • 1m books, miles of archives, 3m photographic images • Study space, archives search room • 300-seat theatre, performance amphitheatre, children’s performance space • BFI Mediatheque, Exhibition Gallery • Meeting and Interview rooms • Recording Studio, music practice rooms • Outdoor terraces • Café and retail • Tourist information centre • Shakespeare Memorial Room • Environmentally controlled storage

  16. Inside the Library • Events and performances, debates, workshops – an experience rich environment • Produced with our partners – universities, colleges, schools, cultural organisations, community groups • Co-production with community • Open plan approach • Pop-up culture • Volunteer engagement • Meeting-place culture • Business seminars, learning programmes, heritage learning… • GRAIN – Photography Hub

  17. Staff Roles • A facilitator of people-centred knowledge exchange networks • A knowledge host • An enabler of connection and collaboration for communities of interest • An interventionist • A deliverer of results and outcomes • A coach • A facilitator of learning • An encourager and motivator • A creative reading enthusiast • A creator of content • A specialist • Customer-focused, commercially sensitive, digitally capable…

  18. Opens 3rd September 2013 Thank you for listening brian.gambles@birmingham.gov.uk

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