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FOOD SAFETY TRAINING. Complexities of Measuring the Returns and Impacts. Food Safety Training Impacts. Knowledge Increase Past research supports that completing certification training programs increases food safety knowledge Cotterchio, Gunn, Coffill, Tormey & Barry (1998)
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FOOD SAFETY TRAINING Complexities of Measuring the Returns and Impacts
Food Safety Training Impacts • Knowledge Increase • Past research supports that completing certification training programs increases food safety knowledge • Cotterchio, Gunn, Coffill, Tormey & Barry (1998) • Ravel-Nelson & Smith (1999) Food Safety Forum 2007
Food Safety Training Impacts • Knowledge Transfer to Practice • Past research shows some ambivalence about the knowledge transfer to practice • Frash, Binkley, Nelson, Almanza (2006) • Cochran-Yantis, Belo, Giampaoli, McProud, & Everly (1996) • Kassa, Harrington, Bisesi, & Khuder (2001) • Mathias, Sizto, Hazilwood, & Cocksedge (1995) Food Safety Forum 2007
Impacts • Knowledge increase • Transfer to practice • Inspection scores • Employees attitudes • Food safety • Organization Food Safety Forum 2007
Training Evaluation Research • Methods • Audit • Pre-test • Trainees’ Knowledge and Attitude toward food safety • Training • Post-test before certification exam • Trainees’ Knowledge and Attitude toward food safety • Certification Exam • Time Interval Assessments Food Safety Forum 2007
Research Conducted • Foodservice Characteristics • Sample • 48 full time employees • Testing • ~12 month time period • 3 evaluations Food Safety Forum 2007
Results • Food Safety Knowledge • No statistically significant difference over the testing period • Passed the certification exam – continued to pass • Failed the certification exam – continued to fail • Reasons: • Language and literacy barriers • Testing methods: written only, no other assessment methods used Food Safety Forum 2007
Results • Attitudes and Sense of Responsibility • No statistically significant difference over the assessment period • Trend toward more positive responses • practice, commitment, attention to food safety details Food Safety Forum 2007
Results • Researcher Premise Audit • Focus on Flow of Food - HACCP orientation • High standards were present at the first audit and prevailed through the study period • Health department inspection score reflected the same results Food Safety Forum 2007
Transfer of Knowledge to Practice • Learning material appropriate for the learner • Customization • Language • Learning ability • Actionable • Reinforced by multiple methods frequently • Information Sheets posted for employees • Actual food safety event and its impact • Timely information • Recommended behaviour • Impactful: story, information, design, colour Food Safety Forum 2007
Management’s Responsible • Food Safety is a DAILY event • Certification is ONE DAY with knowledge to be transferred to daily activities • Daily reinforcement • Motivational Emotional Incentives Food Safety Forum 2007
What did we learn about ROI? • Certification is not a one day investment • DAILY investment in food safety training to perpetuate the transfer of knowledge into actionable results that can be measured • Management’s commitment to food safety is more impactful than certification Food Safety Forum 2007
Thank you! • Thank you for your kind attention today. • Questions and comments at the end of the session. Food Safety Forum 2007