Employee Food Safety Training

Employee Food Safety Training

Apply Your Knowledge: Test Your Food Safety Knowledge • True or False: A major advantage of Web-based foodsafety training is that the content is delivered the same way every time • True or False: An employee who receives food safetytraining upon being hired does not require further training • True or False: Training videos will be less effective if thetrainer stops them at different points to discuss theconcepts presented • True or False: It is important for legal reasons to keeprecords of food safety training conducted at theestablishment • True or False: It is the manager’s responsibility to provide employees with food safety training 15-2

Identifying Food Safety Training Needs • A food safety training need: • Is a gap between what employees are required to know to perform their jobs and what they actually know • Can be identified by: • Testing employee’s food safety knowledge • Observing employee’s performance on the job • Surveying employees to identify areas of weakness

Initial and Ongoing Employee Training • Managers should: • Provide initial and ongoing training for employees • Provide general food safety knowledge to all employees • Provide employees with job specific food safety knowledge • Retrain employees periodically on food safety practices • Keep records of all food safety training conducted at the establishment

Critical Knowledge for Employees • Employees should receive training in: • Proper personal hygiene • Maintaining health • Personal cleanliness • Proper work attire • Hygienic practices

Critical Knowledge for Employees • Employees should receive training in: continued • Safe Food Preparation • Time-temperature control • Preventing cross-contamination • Handling food safely during: • Preparation and cooking • Holding and cooling • Reheating and service

Critical Knowledge for Employees • Employees should receive training in: continued • Proper cleaning and sanitizing • Procedures for cleaning and sanitizing food-contact surfaces • Safe chemical handling • Procedures for safely handling chemicals used in the establishment • Pest identification and prevention

Developing a Training Plan • A training plan should list: • Specific learning objectives • Training tools needed for the session • Specific training points that should be covered • Timeframes

Delivering Training • Methods for Delivering Training • One-On-One Training Advantages: • Accounts for the needs of the individual learner • Offers the opportunity to apply information • Allows for immediate feedback Disadvantages: • Effectiveness depends upon the trainer’s ability

Delivering Training • Methods for Delivering Training: continued • Group Training Advantages: • Training is cost-effective • Training is more uniform Disadvantages: • Effectiveness depends upon the trainer’s ability • Often does not account for the needs of the individual learner

Delivering Training • Methods for Delivering Training: continued • Demonstrations Use the “Tell/Show/Tell/Show” model • Tell them how to do it • Show them how to do it • Have them tell you how to do it • Have them show you how to do it

Delivering Training • Methods for Delivering Training: continued • Role-play When using a role-play: • Keep it simple • Provide employees with detailed instructions • Explain and model the situation before employees begin

Delivering Training • Methods for Delivering Training: continued • Job aids Include: • Written procedures • Checklists • Posters They can be used: • To train employees • As a reference back on the job

Delivering Training • Methods for Delivering Training: continued • Training videos and DVDs Can be used to: • Introduce information • Reinforce information during the session • Review information at the end of the session To use them effectively: • Explain to employees what they will learn • Select stopping points to discuss concepts • Ask questions afterwards to reinforce content

Delivering Training • Methods for Delivering Training: continued • Technology-Based Training Advantages: • Consistent delivery and feedback • Learner control • Interactive instruction • Increased practice • Self-paced training

Delivering Training • Methods for Delivering Training: continued • Technology-Based Training: continued Advantages: • Training records are easily created and stored • Training can be delivered anytime, anywhere • Reduced cost • Supports different learning styles • Multilingual training

Delivering Training • Methods for Delivering Training: continued • Games To use a game effectively: • Explain how it relates to the information presented • Explain the rules carefully • Play a practice round • Make sure employees do not lose sight of the game’s purpose • Discuss the game after it has finished

Delivering Training • Methods for Delivering Training: continued • Case Studies When conducting case studies: • Provide clear instructions • Point out the case study’s relevance to the content • Make sure employees identify realistic solutions • Carefully facilitate the discussion

Employee Food Safety Training