1 / 7

Comcast Storm Preparedness January 2012 Jameson Acuff Regional Director, Engineering Operations

WUTC Storm Workshop March 19, 2012. Comcast Storm Preparedness January 2012 Jameson Acuff Regional Director, Engineering Operations. Comcast Storm Preparedness – Facilities Power. Comcast Facilities Operating Standards DC Plant design Battery reserve (5 hrs) N+1 Rectifier configuration

kareem-owens
Download Presentation

Comcast Storm Preparedness January 2012 Jameson Acuff Regional Director, Engineering Operations

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. WUTC Storm Workshop March 19, 2012 Comcast Storm PreparednessJanuary 2012Jameson AcuffRegional Director, Engineering Operations

  2. Comcast Storm Preparedness – Facilities Power • Comcast Facilities Operating Standards • DC Plant design • Battery reserve (5 hrs) • N+1 Rectifier configuration • N+1 Battery configuration • Operating loads < 80% capacity • Integrated surge suppression • UPS where necessary • Emergency generator system (EGS) backup • Fuel supply – 72 hrs runtime • Automatic transfer switch maintenance and testing • Roll-up EGS availability

  3. Comcast Storm Preparedness – Network Power • Comcast Network Operating Standards • Distributed power supplies (~ 250 homes) • Battery reserve (4 hrs) • Centralized power supplies (~ 850 homes) • Emergency generator availability (48-72 hrs) • Roll-up EGS availability • Network reconfiguration contingency

  4. Comcast Storm Preparedness – Maintenance • Comcast Maintenance Standards • Comcast standards are regularly updated and published • Vendor preventative maintenance agreements are maintained • Includes all systems load tested and serviced quarterly • Service emphasis on fall (pre storm season) visits • Fueling agreements in place • SNMP Trap testing and monitoring

  5. Comcast Storm Preparedness – Recovery • January 2012 Storm - Comcast Recovery Efforts • Comcast total financial impact - $1.4m • Significant network fiber and coaxial damage • 602 locations of damaged plant • Puyallup, Olympia, Auburn, Bremerton, Redmond and Everett experienced heaviest impact • ~ 9,000 Service drops repaired/replaced • 12 facilities operated on EGS – No impact to customer • 260,000 Customers without service at peak • Intra-state resources leveraged • ~ 2 Weeks of recovery efforts • Plant repair • Down drops • Safety issues

  6. Comcast Storm Preparedness • January 2012 Storm – Lessons Learned • Improvements have been realized through inter-utility communications • Future benefits may develop through continued planning • Sharing documented assessments of damage locations • Clearing locations for other utility access and safe working • Improve communications to narrow margin in ETA’s • Repeat “no access” issues • Great progress on labor forecasting and shared resourcing • Need contingency plans surrounding employee’s ability to arrive at work due to transportation conditions • Far less generator theft than previous events although detailed tracking requires improvement

  7. Comcast Storm Preparedness - Recovery • Working Well - Network Recovery • Internal communications/ event preparation • Scheduled preparedness planning (utilizing NOC as single source) • Leadership calls start/end of day • Labor and inventory planning • Utilization of plant damage assessment database for information aggregation • Centralized resource assessment, forecasting and dispatching • Mobile roll-up generator inventory • Fueling agreements • Natural gas fuel source • Maintenance and testing of systems • Redundancy • Network monitoring

More Related