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Admin Console

Admin Console. Fusion 08 Matt Resong. Introduction. Presenter Scope Administrative Appliance Functions Configurations, Backups, Restarts Information for API and Reports Developers Audience ePace System Administrators Network Administrators API and Report Developers.

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Admin Console

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  1. Admin Console Fusion 08 Matt Resong www.pace2020.com | See the possibilities…

  2. Introduction • Presenter • Scope • Administrative Appliance Functions • Configurations, Backups, Restarts • Information for API and Reports Developers • Audience • ePace System Administrators • Network Administrators • API and Report Developers www.pace2020.com | See the possibilities…

  3. How to access the Admin Console • The Admin console can be accessed via a web browser leveraging 2 methodologies: • Navigating via ePace menus • Direct URL formatted as: http://[appliance_ip]/help/ • Direct URL navigation is important to keep on hand – when accessing the admin console the ePace application may not be available. www.pace2020.com | See the possibilities…

  4. Navigating the Admin Console • Navigation bars across the screen allow for filtering the detail list. • The default view is “Show All” • Within a menu item, return to the main menu by selecting “Return to Main Help Page”. www.pace2020.com | See the possibilities…

  5. The Configuration Utility • Allows the modification of various appliance configuration options: • Emailer: • Allows the definition of the address to copy automatic emails to and the display name of the automatic emailer. • Scheduling Updater • Only applies if you have advanced scheduling. • Allows the definition of the IP address/port of the scheduler computer. • SSL – Secure Socket Layer • Allows the configuration of SSL on the ePace appliance. • Must upload certificates, ePace will not generate them for you. • ePace will listen on port 443 and port 80 as it does now – therefore to force encryption to the appliance, you must block port 80. www.pace2020.com | See the possibilities…

  6. The Configuration Utility (Cont.) • UPS User Information • Allows for the configuration of UPS account information for use with ePace eService dynamic freight calculations. • Instructions on how to acquire the needed information from UPS is located here. • Webapp Url Creator • Allows the configuration of the base of any URL ePace sends via an email. • Contains 4 separate definitions for each “web”. • The FQDN should be modified for your specific network configuration as needed. www.pace2020.com | See the possibilities…

  7. System Logs • The last several days of any given log file are accessible via text files which can be downloaded or opened directly. • The last several weeks of any given log are accessible via the .tar.gz file. • Many applications can open this type of compressed file. • Log files do not refresh in a browser automatically. www.pace2020.com | See the possibilities…

  8. Import / Export Interface Logs • Contains various log files relating to: • Scheduling Exporter • Only applicable to Advanced Scheduler. • Supplies information relating to errors in the scheduler export/import. Level of detail depends on EDI log level in job planning setup. • Estimating Importer • Contains XML Job Importer Data. • Single Object Import (S.O.I.) • Logs the information which is presented in the GUI during an SOI import. • Tricoder (Wireless) Inventory Import • Only applicable to the Wireless Inventory Unit. www.pace2020.com | See the possibilities…

  9. Crystal Clear Logs • What can I use this information for? • Troubleshooting custom reports. • Ensuring custom reports function without any issues. • There are so many files – which one am I looking for? • The admin console link will go to an area containing all log files. • The crystal clear log files are formatted as “crystalclear-YYYY-MM-DD.log”. • To Troubleshoot a report, a specific time the report run attempt was made is helpful as this is logged. • The log file contains all report execution attempts and all data through report rendering. • The log file will likely be large – downloading may be preferred to perform any analysis. www.pace2020.com | See the possibilities…

  10. Default Logs • What can I use this information for? • Troubleshooting API Calls, Events, PaceConnects and other Customizations. • Possible Scripting of various operations. • There are so many files – which one am I looking for? • default = forms, screens and processes • api = API • estimating = estimating calculations • Events = event triggers • last.XXX = various state information • PaceConnect = PaceConnect logs • The log file will likely be large – downloading may be preferred to perform any analysis. www.pace2020.com | See the possibilities…

  11. Printer Configuration • Allows the configuration of network printers via The Common UNIX Printing System, CUPS. • Navigation of the CUPS interface – All links lead to the same destinations! • Do Administration Tasks Links • Navigation Bar • Other Links • Help and Software links give little additional information to the administrator. • ePace currently does not support CUPS class functionality. www.pace2020.com | See the possibilities…

  12. CUPS – Jobs • When a request to print is made in ePace, it becomes a job in CUPS. • Managing jobs is similar to Windows printer queue: • Allows the pause and cancellation of active or queued jobs. • Allows a previously printed job to be reprinted. www.pace2020.com | See the possibilities…

  13. CUPS – Printers • The status of a printer is determined by color and “Printer State”. • Printers can be stopped and restarted when they are no longer responding. • Printer configuration can be refined via “Modify Printer”. • Printer options can be set via “Configure Printer”. • A test page can be sent to a printer to ensure proper operation. • The default setting has no effect in ePace. www.pace2020.com | See the possibilities…

  14. CUPS – Add Printer • Detailed information relating to adding a new printer can be found in the ePace knowledgebase. • Initial Configuration: • Name - A descriptive name - this shall appear in ePace. • Location - The IP address of the printer. • Description – Used within CUPS for descriptive purposes only. • Device, Device URI, Make and Model - set as appropriate. • Test the printer when done. • Configure in ePace. www.pace2020.com | See the possibilities…

  15. CUPS Q & A www.pace2020.com | See the possibilities…

  16. Interfaces • Reset Single Data Collection Keypad • Allows a keypad to be reset when it is no longer responding. • Requires address / terminal number of keypad. • Restart Serial Keypad Data Collection • Allows a reset of the serial keypad subsystem when all keypads stop responding or Support has requested this be executed to correct a keypad related issue. • Execute ePace EDI • Allows the manual initiation of various Imports / Exports thereby negating the normal schedule. • This is normally performed for troubleshooting purposes. www.pace2020.com | See the possibilities…

  17. Performing a backup • Initiating a backup will perform all backup related steps normally performed during the scheduled daily backup. • This is useful as a safeguard prior to an upgrade or prior to significant changes on an appliance, such as a large Single Object Import. • Initiating a CD backup will copy the most recent backup to CD. www.pace2020.com | See the possibilities…

  18. Restarting Services • What can be restarted and why would I restart a service? • ePace • In the event ePace becomes unresponsive, restarting the application may correct the error. • ePace Reporting • In the event reports stop responding or unexplainable output occurs, restarting this may correct the error. • Apache • This allows the restart of the web server sending the ePace web pages and should only be restarted when recommended by a support specialist. • The service restart screen also displays information relating to the last restart performed. • When possible, contact Support prior to restarting a service to allow for an investigation to begin. www.pace2020.com | See the possibilities…

  19. Other Utilities • System Status – displays the various services and their states • All services should always show “Running” during normal operation. • Test Appliance Emailer – Allows an administrator to test the emailing function within the appliance to ensure proper operation • Recommend this be initiated after any configuration change to mail server or appliance configuration as well as post upgrade. www.pace2020.com | See the possibilities…

  20. Developer SDK • This is a ZIP file which can be used by API developers to assist in 3rd party integration development. • Contains sample code in the following languages: • Java • Visual Basic • Php • Perl • C# www.pace2020.com | See the possibilities…

  21. Other Customization Tools • Enable/Disable Customizations • This can be leveraged if a new customization is causing issues and cannot be de-activated via the GUI interface. • Refresh Web Content • This only applies to customizations involving UI 2.0 forms. • Must be run after a custom UI 2.0 form is removed to allow the standard form to take effect. www.pace2020.com | See the possibilities…

  22. Object Model Diagrams • This displays an overview of the relationships between objects (or tables) within the ePace application. • Useful for reports and API developers not familiar with the ePace application. • Diagram naming convention matches categories in the object model browser. • Diagrams display: • Parent / Child relationships, displayed as green colored arrows. • Foreign Key relationships, displayed as grey colored arrows. www.pace2020.com | See the possibilities…

  23. Crystal Clear Setup Files • Contains the files required to configure the crystal clear designer on a workstation. • Specific instructions to perform the configuration can be found in the appropriate quick start guide. www.pace2020.com | See the possibilities…

  24. Admin Console Q & A www.pace2020.com | See the possibilities…

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