Sinclair Community College Dayton, Ohio

1. Sinclair Community College Dayton, Ohio

2. Sinclair Community College Fall 2003 • Enrollment 23,588 Students 12,494 FTE 41% Men 59% Women 34% Full-Time 66% Part-Time • Ethnicity • 75% Caucasian • 25% Minority • Age Distribution • 1% Under 17 • 17% 17 – 19 yrs • 41% 20 – 29 yrs • 16% 30 – 39 yrs • 11% 40 – 49 yrs • 9% 50 – 72 yrs • 5% Over 72 • Average Age 30.75 • Enrollment Pattern • 67% Day Students • 30% Evening Students • 3% Weekend Student

3. Sinclair Community College • Tuition $36.85/credit hour – Montgomery County $60.15/credit hour – Other Ohio $99.35/credit hour – Out of State/International • Student-Faculty Ratio – 18:1 • Financial Aid Assistance $17 - $18 Million Awarded 41% Eligible/Registered Students

4. INTRODUCTION • Program Description • Participants • ILP Process

5. PROGRAM GOALS & OBJECTIVES Goals • Improve Student Success & Retention • Increase Graduation Rate Objectives • Increase the first to second quarter retention rate of new degree and certificate seeking students • Increase the first to second year persistence rate • Improve the success rate as measured by student grades in first term courses

6. Why? Our At-Risk students have… • Limited academic readiness • Minimal College study skills • Financial or employment barriers • Limited knowledge of personal strengths • A limited social network or family support system • Minimal experience setting and tracking personal objectives …to develop and meet educational goals in a planned and strategic manner.

7. Why? We need to provide our students with … • Quality, standardized counseling service • Accurate, consistent and timely information • A relationship with a Student Services counselor • A workable learning plan if they are at risk • An effective action plan when they seek counseling • Appropriate, documented and tracked referrals … for them to become independent & confident Learners

8. Students Receive An Individualized Plan…. • Career Planning • Financial Aid Assistance • Resource Information • Registration Assistance • “How to Get Started” Information • Study Skills • Challenges, Strengths…. … counseling and support derived from a synthesis of assessment, experience, and personal information.

9. How? • Use a Holistic Counseling Model • Coordinate four departments into one team • Provide Case Management Services • Standardize & coordinate services & referrals • Maintain Current Mission Scope and Level • Continue services to existing populations • Create a Flexible Network of Services • Supported with a common records & database

10. Student Success Services Student Success Planning Center Counseling Services Educational Support Services Enrollment Services Student Activities Center Who? • Student Success Services • Formerly ‘Retention Services’ Student Success Planning Center (Primary) 100% Counseling Service 10% -100% Educational Support Services 10% - 15% Enrollment Services 10% - 25%

11. Definitions - ILP Individual Learning Plan - CAP Counseling Action Plan • IndividualLearningPlanand Holistic • CounselingActionPlanIntervention Model • Systematic • Not dependent upon counselor

12. ILP vs. CAP ILP New student • Identified by Screen • Test into 2 DEV’s below ‘100’ level • Income level at poverty • Full time work • Undecided Major CAP Current student • Identified by Early Alert, Faculty or Counselor • Self-Identified

13. ILP ParticipantsIndividual Learning Plan The Students: • Selection Criteria = Established Risk Factors • Test into 2 DEV’s below ‘100’ level (initially 3) • Income at/below federal poverty guidelines • Full time employment (40 or more hours) • Undecided Major • 2,700 Students Projected The First Year • First Time, At Risk, Degree Or Certificate Seeking

14. The ILP Process • Intake • ILP Introduction • Case Management /Development of the ILP • Transition

15. 2328 Brookline Intake New Student Enrollment Process Welcome and Test Prep Testing and Screen Next Steps… • ILP 45% • ILP Steps and Appointment • MBTI/ LASSI • Orientation • ILP Counseling • New Students (non-risk) • Orientation • Academic Counseling • Register, Books…. Etc.

16. Student’s receive…. • Multi-dimensional assessment… • Risk screen • Demographic information • Biographic information • MBTI – Myers/Briggs Type Indicator • LASSI – Learning and Study Strategies Inventory • Placement Test • … to fully understand the whole student.

17. Cross Training of Staff • ILP Process • ILP Database • Financial Aid • Academic Advising • On-Line Registration – Web Advisor • Colleague Training – • Academic/Financial Aid Screens

18. Development of the ILP • Session Two – Within 2 weeks Of Intro/Class • Meet counselor for development of ILP prior to the start of classes • Reviews assessments (MBTI / LASSI) • Reviews financial needs • Completes action plan • Enters all information in electronic file Session Two Follow-Up – Counselor Checks: • Registration status • Financial aid / fee payments • Check in with student as required Student Service Database

19. Development of the ILP • Session Three – 2-3 Weeks After Class • Meet or call and review student status • Plan/Problem solve as required • Begin planning for next quarter • Make next appointment (7-8 week point) • Contact No Shows • Session Three Follow up – Counselor Will: • Contact as required • Review registration and withdrawal dates • Update journal

20. Development Of The ILP • Session Four – 7 To 8 Weeks Into Quarter • Review Concerns / Issues • Selects Classes/Assists Students With Registration • Give Student Satisfaction Survey • Session Four Follow Up – Counselor Will: • Contact as Scheduled / Required • Review Student Progress

21. Development Of The ILP • Transition • Review Transition Criteria With Student • GPA 2.0 or better and passed all DEV classes 1st quarter • Decided on a major/ career goal • Discuss issues that might have resulted in W’s, I’s, and Z’s and/or poor grades • Childcare and/or transportation issues resolved • Regular attendance in classes previous quarter • ILP plan completed and reviewed • Make Transition Decision • Follow Up As Required By Student • Services May Continue On A Case-By-Case Basis

22. Student Survey • What Students Think Very Useful… • One On One Help Developing ILP 93% • Overcoming Obstacles Starting Classes 85% • Information On Study Strategies/Skills 71% • Information On Careers/Learning Styles 74% • Financial Information & Planning 73%

23. Classes Completed Successfully

24. First-Term GPA

25. First-Term to Second-Term Retention

26. Program Summary • Key accomplishments So Far… • Centralized Screening for At Risk Students • Intake for ILP Criteria • Structured Assessment of Strengths and Weaknesses • MBTI/LASSI • Standardized Case Management Services • ILP/CAP Services Defined & Scheduled • Systematic Recommendations & Referrals • Counseling Reference Guide/Early Alert Process • Integrated Online Referrals, Records and Database • Common forms, database, and reports

27. What’s Next? • Title III Strengthening Institutional Programs Grant • Funded For Five Years • Student Screen Process • Individual Learning Plan • College-wide Success Experience • One-Stop Center