Safety

1. Safety Last update:1/2013

2. Safety Events • Safety Thursday Events • Safety Meetings • BCO/ Driver Appreciation Events • Truck Driving Championships • No-Zone • MUST Programs • Landstar Network News • Safety DVD • Safety Topic • Landstar Safety Officers • M.U.S.T. Customers • Technology • BCO Orientation Centers • Appreciation Events Our Safety Culture • Safety Thursday Conference Call • Third Thursday of Every Month 12:00 Eastern Time • Nationwide Conference Call • Safety Topic of the Month • Hosted by LSO Region Councils • Dial-in: 877-717-5921 • Safety News Newsletter • Safety related information • Items pertinent to Safety Topic of the month • Upcoming Events, Announcements • Please feel free to submit any information you feel would be useful to our BCOs.

3. Safety - Compliance – Security – Cargo Loss Prevention • Let’s work together and schedule a MUST visit! This is a free service to our valued customers! • We will discuss these important topics: • Complete & Accurate Dispatch • Hours of service guidelines • CSA awareness • Transporting Hazardous material safely • Identifying safe & secure freight lanes • Utilizing secure parking facilities • Accident and cargo claim frequency • Safe and compliant load securement • Landstar’s safety statistics • Ask us How to Contact a Field Safety Manager in Your Area Today! • 800-872-9496 or safety@landstar.com

4. No Zone Availability • Blind Spot Awareness • Educate the Public in Your Community • Promote Safety

5. Attend an LSO Safety Meeting! Sponsor a BCO Meeting by Contacting your Field Safety Manager! Landstar Network News! LSOs Get Involved with MUST & No Zone Programs! Annual Convention! Monthly Safety Thursday Conference Call Safety Newsletter http://elearn.landstar.com/login/index.php Educate yourself & your customer / complete the online CSA Awareness course!

6. Security & Cargo Loss Prevention Remember: A LOAD AT REST IS A LOAD AT RISK!

7. Additional Insurance / Coverage • Cargo coverage in excess of $100,000 may be provided by: • (Preferred) Purchasing High Value Trip Transit Insurance (HVTT) through the IOA website for the full value of the cargo ONLINE • A contract and/or transportation agreement is in place providing excess coverage • Complete a Risk Assessment form. The Risk Assessment must be approved by Landstar and approvals will be communicated to you in writing. • Waiver of Cargo Liability, when customer provides cargo insurance. This MUST be signed by your customer and approved by Landstar before the load is dispatched • Broker carrier must have cargo coverage equal to the cargo value

8. Domestic Trip Transit Insurance (HVTT) • Insurance can be purchased for any commodity (except those on our no-haul list) valued greater than $100,000, 24 hours a day 7 days a week through a secure website link on Landstar Online. • Exceptions • When using a broker carrier and shipment is $500,000 or greater, a release number must be obtained from Cargo Loss Prevention before submitting the HVTT application. Call 800-872-9103 or email to cargolossprevention@landstar.combetween 7:30am and 5pm EST. Monday through Friday. • Shipments above $15,000,000 require up to 72 hours to process approval from the Underwriter. • Targeted commodities i.e. computers, cell phones, DVDs, TVs and Spirits valued above $1,500,000 require 72 hours to process for approval from the underwriters.

9. Bond Requests • Shippers may require proof that we are properly bonded to carry freight or for customs purposes • Any requests or requirements regarding bonds should be directed to the Insurance Administration department Phone 800-872-9104 Email Insurance-RMCS@landstar.com.

10. LSO Dispatch Responsibilities • Dispatch to Complete and Accurate Dispatch Checklist • Abide by High Risk Cargo (HRC) procedures when dispatching freight deemed as HRC • Advise BCO or broker carrier in advance if cargo is prone to shifting, falling or any special securement requirements • Know your customer: what’s the commodity and it’s valueon every load! • Report cargo theft immediately! Every minute helps in the recovery effort • Coordinate pickup and delivery to eliminate unnecessary layover • Monitor check calls • Share online security theft information with your customers

11. Things to remember when using a Broker Carrier • Cargo $500,000 or greater • No cargo valued of $500,000 may be brokered without getting advance permission unless the carrier has cargo insurance equal to or greater than the value of the freight. • Verify broker carrier information to avoid being SCAMMED by cargo thieves. Don’t assume you’re talking to the carrier. • Check all their information against the AS400 • Don’t accept ICC or MC#, get FID #’s? • Have them give you their information – verify what they say • Phone and Fax numbers must match what is in the AS400? • Notify Landstar Security of any potential scams

12. Reporting Cargo Incidents Notify Cargo Loss Prevention on all broker carrier cargo incidents and remind BCOs to report incidents! • Burglary or Thefts • Refused Shipments • Overages, Shortages & Seal discrepancies • Late Pick-ups or Deliveries • Load shifts • Accidents involving cargo 800-872-9103

13. Cargo Theft • What happens - BCOs: • Check if trailer has an active SkyBitz tracking device or if truck is Qualcomm equipped • Gather load and vehicle information from agent & BCO • Agent, be prepared to answer questions on CARGO DESCRIPTION and VALUE • Message is sent on the theft, to local, state, Cargo Task Force and Federal Law Enforcement Agencies • Hire an Investigator (most situations) • What happens - Broker Carrier • Gather load and vehicle information from agent & broker carrier • Agent, be prepared to answer questions on CARGO DESCRIPTION and VALUE • We send a message of the theft, to local, state, Cargo Task Force and Federal Law Enforcement Agencies

14. Homeland Security Initiatives • Customs-Trade Partnership Against Terrorism (C-TPAT) • Partners in Protection (PIP) • Free and Secure Trade (FAST) • Pre-arrival Processing System (PAPS) • Automated Commercial Environment (ACE)

15. Minimum Cargo Security Requirements for Loaded Trailers and/or Containers while on an Agents Yard Option 1 Option 2 Option 3 OR OR Direct any questions and requests to Dave Heiden or Gloria Brown 800-872-9103

16. Questions? Comments? Email Address: safety@landstar.com security@landstar.com cargolossprevention@landstar.com Presentations are customarily updated on a bi-annual basis (information is subject to change).