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Lecture V. The Organization of Global Operations (ch. 4, make a note here – most of the materials in this lecture are not covered in your text). Structure and Coordination. International corporate structure directly impacts the relationships between headquarters and subsidiaries
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Lecture V The Organization of Global Operations (ch. 4, make a note here – most of the materials in this lecture are not covered in your text)
Structure and Coordination • International corporate structure directly impacts the relationships between headquarters and subsidiaries • Strategy- Structure – Control /Coordination
Issues complicating the structuring of multinationals’ international organizations • How to coordinate activities of foreign units while permitting each to retain its identity (subsidiary autonomy – innovative, responsive) • How to exhibit local responsiveness while maintaining a global orientation (coordination)
Factors influencing MNC’s Structure External Factors Economic conditions Technological developments Type of industry: product-market characteristics Host government policies
Factors influencing MNC’s Structure Company Factors • Administrative heritage • Company history • Top management philosophy • Nationality, primarily organizational differences associated with nationality • Corporate strategy • Degree of internationalization • Number of overseas subsidiaries • % of sales from overseas markets • Number of product lines marketed abroad
Development of International Corporate Structure • Stopford and Well’s International Structural Stages Model(p. 334, Figure 4-1) Structure evolves over time resulting from the growth of - product diversity - overseas sales
A progression parallels the product life cycle • Stage 1, Introduction – Exporting domestic structure, international operations are treated as appendage • Stage 2, Growth – Expansion to manufacturing in low-cost countries international division structure with little integration • Stage 3, Maturity – Global operations More sophisticated structures (product division, area division, global matrix/integrated network,etc)
Stage 1 - Extension of the domestic structure • EMC (Export Management Company) • Trading Company (Japanese Sogo Shosha)
Stage 1 - Extension of the domestic structure (Contd..) • International Manager
Stage 1 - Extension of the domestic structure (Contd..) • Export Manager with broad product line
Stage 1 - Extension of the domestic structure (Contd..) • Autonomous foreign subsidiaries: • US (short-lived) • European MNCs
Stage 2 - International Growth / Expansion • International Division Structure • Ethnocentric (domestic orientation) • Centralized control of overseas businesses Examples:
Stage 2 - International Growth / Expansion (Contd..) International Division Structure
Stage 2 - International Growth / Expansion (Contd..) • Geographic (Area) Division Structure • Polycentric • High % sales from overseas markets • Price / product differentiation Example: Nestle (then),now - ?
Stage 2 - International Growth / Expansion (Contd..) Geographic (Area) Division Structure
Stage 2 - International Growth / Expansion (Contd..) • Product Division Structure • Diverse product lines with high technological content • Significant responsibility given to young product managers • Coordination of different product activities in one country? Example: HP – then, now?
Stage 2 - International Growth / Expansion (Contd..) Product Division Structure
Stage 2 - International Growth / Expansion (Contd..) • International Functional Structure • Narrow, standardized product lines • Stable competitive environment Example: extraction industry
Stage 2 - International Growth / Expansion (Contd..) International Functional Structure
Stage 2 - International Growth / Expansion (Contd..) International Mixed Structure
Stage 2 - International Growth / Expansion (Contd..) International Matrix Structure
Stage 2 - International Growth / Expansion (Contd..) Matrix Structure of ABB
Stage 2 - International Growth / Expansion (Contd..) Advantages of Matrix structure • More efficient use of overall resources • Better cooperation and coordination across sub-units • Company’s overall global performance is highlighted (compared to the problems of “sub-optimization” in the product or area division structures) • Conflicts resolved at the lowest possible level
Stage 2 - International Growth / Expansion (Contd..) Drawbacks of Matrix structure • Worldwide responsibility may be given to product managers with relatively weak international experiences • Dual-boss/ dual-communication can be complex and expensive • Create a mountain of paperwork (?) • Quick decision making is impossible (?)
Review of the MNE definitions Attribute Source Perlmutter [1969] Management Style Centocentric Geocentric Ethnocentric Polycentric Coordination/ Configuration needs Porter [1986] Complex Global Multidomestic Global Bartlett & Ghoshal Global Strategy International Multinational Transnational Integrated Network Centralized Hub Coordinated Federation Bartlett & Ghoshal DecentralizedFederation Structure