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Aircraft EngineersPilot'sInsurance Professionals. WHO OR WHAT ARE AVIATION LOSS ADJUSTERS?. How?Circumstances. Where?Within the geographical limits of the policyAt an airfield or landing site suitable for the subject type of aircraft. InvestigateWhen?Policy period. Why?Pilot error. Mechanica
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1. An Adjusters Perspective By
Andrew Cripps - Claims Manager
26th June 2003
2. Aircraft Engineers
Pilots
Insurance Professionals
3. Investigate
When?
Policy period WHAT DO THEY DO?
4. Third Party Claims
6. Communicate
Report
Maintain contact with insured
Obtain Form of Release
Insured, Brokers, Underwriters, Investigating Bodies, CAA, Repairers
9. Yes
Who pays our fees?
Underwriters
Insured
Hourly fee rates
11. Find out facts
Report these to insurers
Duty to process claims as quickly and professionally as possible
We are part of the Insurance product. A service industry within a service industry and we should never forget that the person or company who buys their policy is effectively paying our wages