The Physical Space

1. The Physical Space An Evolving Knowledge Landscape “Transformthe use of the physical library space to support collaboration, innovation and reflection” Knowledge into Action Review recommendation

2. Physical Space Working Group – Context Knowledge into Action Knowledge Services Audit 2011 Physical Resource Workstream Document Delivery Journal Archive Book Collection Physical Space

3. Physical Space Working Group - Context Physical Resource Report – Knowledge Space Feb 2012 Explore the Knowledge Landscape Physical library space > knowledge space Storage to action > knowledge translation Scope for innovation > collaboration/ new ways of working Working Group: Lynn Easton, Lorna Trainer GGCHB, Julia Green Health Scotland, Dianne Mitchell NHS Tayside, LaiqRaihmanGolden Jubilee National Hospital and Clare Scanlan NHS 24 (Chair)

4. Discussions and Dilemmas No one size fits all New models of space use vs. desirable dimensions Core dimensions of knowledge space

5. Core Dimensions of Knowledge Space

6. Core Dimensions of Knowledge Space

7. C Core Dimensions of Knowledge SpaceSpSpaacemensions of Knowledge Spaceore

8. Core Dimensions of Knowledege Space

9. Core Dimensions

10. Core Dimensions of Knowledge Space

11. Image courtesy of samuiblue/FreeDigitalPhotos.net Reflection and Private Study • Users are multi-generational with an array of perceptions and attitudes to work and study which need to be acknowledged. • Much of the emphasis on space design is the promotion of collaboration and knowledge flow among users - still a demand for an environment that supports quiet concentrated work and reflection. • Open plan work areas receive low ratings in terms of their suitability for creative working - “distraction-free” areas that foster creativity and innovation are essential. Image courtesy of samuiblue/FreeDigitalPhotos.net

12. Provision of meeting rooms/pods allows for concentrating on tasks Partitioned areas Provision of headphones or similar devices Physical convenience – centrally located – allows quiet places away from the wards/working area Access point to information - a learning environment Combination of new technologies with traditional resources makes the library an attractive place Emotional attachment – it’s an extension of the classroom for serious, sustained study; a contemplative oasis Pro-active support and training – library professionals on hand to assist Not always used – concerns about how this may be interpreted by colleagues; inconvenient if no access to files, phones etc Noise levels Uncomfortable; must have compatible machines/technology Not physically on site – distance makes it difficult to take time away from work area Electronic resources accessible from anywhere Library can be defined as a “storage space”; designed around library operations rather than user needs Emotional attachment – opposed to change; unable to see the benefits of utilising the space differently No professional on site Competition for space/organisational priorities Enablers and Barriers

13. Dimension 2Collaborative Space

14. Collaborative Space • High specification technologies • Learning • Social networks and virtual gatherings • Knowledge broker role • Flexible • Location Artwork by Scott Maxwell www.lumaxart.com/Creative Commons License Attribution-Sharealike Generic 2.0 via Fliker

15. Enablers/Barriers Enablers Barriers • Physical space • IT • Organisational culture and politics • Knowledge brokers • Physical space • IT • Organisational culture and politics

16. Virtual Space provide immediate access to a range of resources can be updated more frequently can make life easier for usersand can prove a valuable adjunct to physical libraries Virtual collections:

17. Virtual Space Facilitates virtual gatherings and encourages discussion and sharing of knowledge through information and communication technologies and social networks Facilitates learning at convenient locations and over a wide geographical area

18. Enablers Technological Capacity Drive for greater efficiency and economy Drive to improve access and strive towards equity of access Easier to update electronic resources Barriers Limitations of IT infrastructure –accessing computers Software limitations - multiple logins, differing supplier platforms etc User and staff reluctance to changing landscape Finance, staff shortages Virtual Space

19. Knowledge Professional expertise • Identifies appropriate knowledge resources according to need • Organises knowledge resources • Packages knowledge resources into easy-to-use formats • Supports sharing of knowledge and skills • Provides guidance and training in the identification and use of knowledge resources, and in doing so build organisational capacity and culture for use of knowledge • Promotes and fosters connections between research and practice • Can provide support where needed when not tied to a physical space

20. Enablers • Focus on evidence-based/informed policy and practice • Quality Strategy – ‘effective’ i.e. based on the best evidence available • Drive for quality improvement • KIA review – high level champions in the form of executive and clinical leads • Flexibility to provide knowledge support at point of need

21. Barriers • Lack of understanding of the work and skills of knowledge professionals • A focus on the library as physical space rather than the skills required to support the space and make it work effectively • Staffing and financial resources in the current climate • Insufficient buy-in from senior management • Belief that you can find all the information you need through Google

22. 4 dimensions? What are your views? • Have we missed anything? Over to you! What do you think?