Using Near Miss Reporting to Enhance Safety Performance

1. Using Near Miss Reporting to Enhance Safety Performance Jeff Ruebesam, Fluor Corporation RT 301, Using Near Miss Reporting to Enhance Safety Performance

2. Research Team 301, Using Near Miss Reporting to Enhance Safety Performance Patricia Anthony, DTE Energy David Clark,SAIC Constructors, LLC Glen Clement, ConocoPhillips Bryon Creech,CH2M HILL Dennis Cobb,Phillips 66 Bill Drust,Praxair Bob Fitzgerald,Southern Company Jason Fulton,Dresser-Rand Company Larry Green,BP Carroll Higdon,The Robins & Morton Group Jimmie Hinze,University of Florida Steve Holland,GE Energy John Holliday,Georgia-Pacific Corporation Eric Marks,Georgia Tech Brian McKay,Bechtel/Fairweather Sixto Mendez,SKEC USA, Inc Anthony Miller,Parsons Wes Rimes,Yates Construction Jeff Ruebesam,Fluor Corporation Brandon Shell,ExxonMobil Roger Smith,Zurich Services Corporation Alicia Weber,Jacobs

3. RT 301: Building on Existing CII Safety Research Near Miss Reporting (RT 301) Design for Safety (RT 101) 1995 Hazard Recognition (RT 293) 2003 Real-time Pro-Active Safety in Construction (RT 269) 2010 Pro-Active Safety Implementing Active Leading Indicators (RT 284) 2012 Targeted Safety Programs (RT 216) 2006 Safety Plus: Making Zero Accidents a Reality (RT 160) 2002 Safety Management Managing Subcontractor Safety (RT 13) 1990 Improved Workers’ Compensation Management (RT 45) 1995 Owner’s Role in Construction Worker Safety (RT 190) 2003 Zero Injury Techniques (RT 32) 1993 Foundation for Safety Organizational Commitment to Safety

4. CII RT 284 Dr. Jimmie Hinze

5. What is a Near Miss? • Why near miss reporting? • Motivate and empower the workforce to be a partner in safety • Recognize and communicate unsafe conditions and close-calls • Take action to reduce risk and prevent adverse outcomes • Near miss definition: • An unplanned event or unsafe condition that has the potential for injury or illness to people, or damage to property, or the environment

6. Lagging vs. Leading Indicators Fatality Lagging Indicators Lagging Indicators TRIR Injury/Illness TRIR Injury/Illness First Aid First Aid Cost and Severity Cost and Severity Near Miss (including hazardous conditions) Leading Indicators Leading Indicators At Risk Behavior Heinrich’s Safety Pyramid

7. Research Methodology

8. Near Miss Reporting Process

9. Reporting flowchart Near Miss Implementation Resources • Reporting card • Database • Evaluation Tool

10. Findings: Barriers and Enablers Barriers • Fear of retaliation • Fear that reporting reflects poorly on performance • Absence of a trusting environment • Lack of training • No follow-up Enablers • Communication • Leadership and motivation • Guidance and resources • Near miss reporting training • Reward strategy “If you see it, you own it” – Interviewed Safety Manager

11. Research Conclusions • A strong safety foundation is a prerequisite, however… • An effective near miss reporting program: • Is the most effective leading indicator (CII RT 284) • Helps overcome “fear” and builds “trust” with the workforce • Is best measured by user feedback, not reporting quotas • Enhances hazard awareness, lowers risk, and improves safety performance • Only works if everyone (craft worker to senior management) buys in • Can help us break the performance plateau • Can help save lives

12. Implementation Session Agenda • Detailed discussions • Site interviews • Monitoring and intervention • Implementation strategies • Demonstration of implementation tools • Information flowchart/reporting card • Reporting database template • Program evaluation tool • Panel Q & A

13. Visit the Implementation Sessions and Product Display Table Implementation Session 1 Grand Ballroom 7-8today, 5:00 p.m. – 6:00 p.m. Implementation Session 2 Grand Ballroom 7-8tomorrow, 8:35 a.m. – 9:35 a.m.

14. Dr. Jimmie Hinze