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Scottish Improvement Skills

Explore the application of Deming's System of Profound Knowledge in developing effective theories of change. Learn to construct driver diagrams for improvement projects and answer key questions to drive successful outcomes.

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Scottish Improvement Skills

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  1. Scottish Improvement Skills Developing theories of change

  2. System of Profound Knowledge Deming 2000

  3. Three questions • What are we trying to accomplish? • How will we know that a change is an improvement? • What change can we make that will result in improvement?

  4. Developing theories of change • By the end of this session you will be able to: • name and describe key elements of a driver diagram • construct a driver diagram for your improvement project • use driver diagrams to help others develop theories of change.

  5. A New Healthier Me Aim Primary Drivers Secondary Drivers Calories in meals A new healthier me! Lose 7 pounds by end July 2015 Calories in snacks Calories in Calories in drinks Calories out Calories in alcohol Work activity Leisure activity

  6. Build four driver diagrams • Portering productivity • Promoting staff wellbeing • Out of Hours asthma • ICU length of stay

  7. Organising theories for improvement Aim Primary Drivers Secondary Drivers A network of factors that drive the outcome/ aim Aim statement: A general description of the desired improvement. (what, how much, by when) Secondary factors which will influence delivery of the primary drivers

  8. Project work:develop your theory ? ? ?

  9. Developing Theories of Change: Summary

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