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Conducting Meetings in English. Prepared by Carol Liu. Role of a chairperson To make a decision or to coordinate To control the meeting To encourage people to speak To summarize the result Role of a participant To socialize To contribute. A Chairperson or Participant?.
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Conducting Meetings in English Prepared by Carol Liu
Role of a chairperson • To make a decision or to coordinate • To control the meeting • To encourage people to speak • To summarize the result • Role of a participant • To socialize • To contribute A Chairperson or Participant? Source: Lee, C. H. Business English Conversation. Taipei Hsien: Hsin-ye [新頁].2010.Print.
Being late • Not well-prepared/Not to the point • Silence • Cell-phone rings • Disagreeing all the time Do and Don’s in the meeting What is the most annoying thing when you have a meeting?
Proposing your ideas in an open way: using tentative suggestions • Leaving your opinion unsettled • Not being assertive Participating a meeting:Be Tentative and Polite
Why don’t we…? • I don’t suppose we could….? • What if we…? • How about if…? • Perhaps we could…. • Could we…? Examples of Tentative Questions
Criticism or Euphemism? • Criticism may be seen as an insult. • Disagreement to seniors may cause offense. • Negative suggestions are not taken personally. • Managers take challenges from their subordinates. • In some culture, euphemism pervades. Observe the business culture you are in! Cultural Issue I
Interruption, Turn Taking, and Silence • Silence between the moments is common / most Asian countries– to think, to show respect • Silence suggests people ‘drop’ conversation / most English-speaking countries– turn taking is tight; interrupt is impolite • Interruptions shows interest in the conversation / Latin culture Don’t take interruptions personally in business meetings; get to know your colleagues’ cultural background. Cultural Issue II
May I have a word? • If I may, I think… • Excuse me for interrupting. • May I come in here? Expression: interrupting
I (really) feel that… • In my opinion… • The way I see things… • If you ask me, … I tend to think that… Expression: giving opinions
Do you (really) think that… • (name of participant) can we get your input? • How do you feel about…? • What do you think about this proposal? • Would you like to add anything, (name of participant)? • Has anyone else got anything to contribute? • Are there any more comments? Expression: Asking for opinions
I never thought about that way before. • Good point! • I get your point. • I see what you mean. Expression: commenting on other opinions
Exactly! • That’s (exactly) the way I feel. • I have to agree with (name of participant). Expression: agreeing with other opinion
Up to a point I agree with you, but… • (I’m afraid) I can’t agree. Expression: Disagreeing with other opinions
We should… • Why don’ you… • How/What about… • I suggest/recommend that… Expression: advising & suggesting
Have I made that clear? • Do you see what I’m getting at? • Let me put this another way… • I’d just like to repeat that… Expression: Clarifying
I'd like you to... • Would you mind... I wonder if you could... Expression: requesting information
I'm afraid I don't quite understand what your are getting at. • Could you explain to me how that is going to work? • I don't see what you mean. Could we have some more details, please? Expression: asking for clarification
Do you mean that...? • Is it true that...? Expression: asking for verification
Sorry, that's not quite right. • I'm afraid you don't understand what I'm saying. • That's not quite what I had in mind. • That's not what I meant. Expression: correcting information
well, that seems to be all the time we have today. • Please be brief. • I'm afraid we've run out of time. • I'm afraid that's outside the scope of this meeting. • That's not really why we're here today. • Why don't we return to the main focus of today's meeting. • We'll have to leave that to another time. • We're beginning to lose sight of the main point. • Keep to the point, please. • I think we'd better leave that for another meeting. • Are we ready to make a decision? Expression: keeping the Meeting on Time