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Boost renewals and acquisitions with these 30 marketing ideas for religious publishers. Learn effective strategies for increasing reader satisfaction, promoting renewals, testing prices, and more.
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30 Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC 405 N. Wabash Avenue Suite 3009 Chicago, IL 60611 (312) 828-9569 E: Kevin@kevinshanley.com W: KevinShanley.com Shanley + Associates, LLC 312-828-9569
Idea # 1 • Renewals • The renewal rate is the single greatest measurement of reader satisfaction. Shanley + Associates, LLC 312-828-9569
Idea # 2 • Renewals • Keep promoting renewals until the cost of the last renewal is $5.00 more than your acquisition cost. Shanley + Associates, LLC 312-828-9569
Idea # 3 • Renewals • Offer multiple year renewals • 10% savings on two years • 15% savings on three years Shanley + Associates, LLC 312-828-9569
Idea # 4 • Renewals • Typical renewal series • 4 efforts before expire • Month of expire • 2 after expire Shanley + Associates, LLC 312-828-9569
Idea # 5 • Renewals • Gift renewal series • 3 efforts to donors • 2 efforts to recipients Shanley + Associates, LLC 312-828-9569
Idea # 6 • Renewals • Mail the renewals on time each month. Shanley + Associates, LLC 312-828-9569
Idea # 7 • Renewals • Don’t offer discounts on any renewal efforts. Shanley + Associates, LLC 312-828-9569
Idea # 8 • Renewals • Mail reactivation renewal campaigns 2 to 3 times a year. • The Christian Century—2 mailings • Sojourners—3 mailings • Presbyterians Today—3 mailings • Horizons—3 mailings • Presbyterian Outlook—3 mailings • Holiness Today—2 mailings Shanley + Associates, LLC 312-828-9569
Idea # 9 • Renewals • 50% to 60% of all renewals will arrive with the first two efforts. Shanley + Associates, LLC 312-828-9569
Idea # 10 • Renewals • Renewal Costs • Regular renewal: $3 to $5 • Telephone: $15 to $20 • Reactivation: $25 to $30 Shanley + Associates, LLC 312-828-9569
Idea # 11 • Acquisitions • To maintain level growth acquisitions must equal your annual expires. Shanley + Associates, LLC 312-828-9569
Idea # 12 • Acquisition • Price Test Often • The process of allowing the marketplace to define the value of product. • Easily conducted through acquisition campaigns and renewals. Shanley + Associates, LLC 312-828-9569
Idea # 13 • Acquisitions • Track Half-Life Analysis • You will receive 50% of your orders within 30 days of your mail date. • The other 50% will arrive over the next five months. Shanley + Associates, LLC 312-828-9569
Idea # 14 • Acquisitions • When testing new lists you should start with no more than 3000 names. Shanley + Associates, LLC 312-828-9569
Idea # 15 • Acquisitions • When developing a new promotional package start with a #10 cover envelope, letter, order form, brochure, and lift note. Shanley + Associates, LLC 312-828-9569
Idea # 16 • Acquisitions • Write a Benefit Focused Story • What makes your periodical unique? • Why should people care about what you are publishing? Shanley + Associates, LLC 312-828-9569
Idea # 17 • Acquisitions • Promotional Copy • Benefit statements describe how a reader’s life will improve. • More important than feature statements. Shanley + Associates, LLC 312-828-9569
Idea # 18 • Acquisitions • Promotional Copy • Feature statements talk about the editorial make up of the periodical. • OK to talk about departments and writers. • Don’t talk about your history and dead publishers. Shanley + Associates, LLC 312-828-9569
Idea # 19 • Acquisitions • Do not give up on the control package until it’s been beaten twice. Shanley + Associates, LLC 312-828-9569
Idea # 20 • Acquisitions • After price testing you may find that you will end up with an acquisition price and a renewal price. • Sojourners • Acquisition Price: $29.95 • Renewal Price: $39.00 • The Christian Century • Acquisition Price: $39 • Renewal Price: $59 Shanley + Associates, LLC 312-828-9569
Idea # 21 • Acquisitions • Test hard offers first: • 1 year at a reduced rate • Horizons: $18.00 • Response rate: 1.14% • 1, 2, and 3 year terms. • Horizons: $19.95, $32.00, & $45.00 • Average order: $23.92 • Response rate: 1.18% • Horizons—Women’s Division--PC(USA) Shanley + Associates, LLC 312-828-9569
Idea # 22 • Acquisitions • Test list and offer ahead of package and copy. • List 50% • Offer 25% • Package 15% • Copy 10% • Test at least one new variable in every mailing. Shanley + Associates, LLC 312-828-9569
Idea #23 • Acquisitions • Stay away from using premiums. • They raise your acquisition costs. • They lower your renewal rate. • They require testing a premium at renewal time. Shanley + Associates, LLC 312-828-9569
Idea # 24 • Acquisitions • All Church Programs Require: • Relationship building with pastors and other church leaders. • Lead generation mailings. • Lead generation emails. • Offer sample copies and reduced sub rates. • Holiness Today: bi-weekly emails to Church of the Nazarene pastors • 85,000 subscription cards requested • 1500 posters & over 100 DVDs distributed Shanley + Associates, LLC 312-828-9569
Idea #25 • Acquisitions • Test courtesy reply vs. business reply return envelopes. • You may be surprised: • Presbyterians Today A/B split with a 65,000 piece mailing • Business Reply Envelope Response: 1.18% • Courtesy Reply Envelope Response: 1.31% Shanley + Associates, LLC 312-828-9569
Idea #26 • Fundraising • Solicit donations from your active single subscribers. • Readers will contribute $25 to $30 the first time they are solicited. Shanley + Associates, LLC 312-828-9569
Idea #27 • Fundraising • Ask for a donation on your renewal form. • Average gift: $15 to $30 Shanley + Associates, LLC 312-828-9569
Idea #28 • Fundraising • Solicit your active single subscribers at least twice a year: • Commonweal=2 appeals • The Christian Century=2 appeals • Presbyterians Today= 3 appeals • Horizons=3 appeals Shanley + Associates, LLC 312-828-9569
Idea #29 • Fundraising • Create a separate message for the previous donor than the one sent to the single subscribers. • Donor Response Rates: 10% to 13% • Single Sub Response Rates: 1% to 2% • Still profitable • Excellent donor development list Shanley + Associates, LLC 312-828-9569
Idea #30 • Fundraising • Do not solicit expires for donations. • Response rate: >1% • Unprofitable source Shanley + Associates, LLC 312-828-9569
Bonus Idea #1 • Fundraising • Test your fundraising efforts with active single subscribers who have renewed at least one time. • Commonweal—April 2010 test • Subs who renewed 2 or fewer times: 1.3% response • Subs who renewed 3 or more times: 1.3% response • Donors who renewed 3 or more times: 8.5% response Shanley + Associates, LLC 312-828-9569
Bonus Idea #2 • Fundraising • Acknowledge your donors by printing their names in your journal. • Presbyterian Outlook developed giving levels, published the donors names in the magazine, and the average donation has increased. Shanley + Associates, LLC 312-828-9569
30Marketing Ideas in 30 Minutes for Religious Publishers Shanley + Associates, LLC Email specific questions to Kevin and he will be happy to answer your questions and send a copy of his Power Point slides. E: Kevin@kevinshanley.com W: KevinShanley.com Shanley + Associates, LLC 312-828-9569