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USAID/USDA (2002/10) ERITREA/ NORTH EAST SUDAN LIBERIA, MOZAMBIQUE, DPR Korea, HONDURAS. HAITI. WFP; (2002/10) MOZAMBIQUE, LIBERIA, UGANDA, DRC, MAYNMAR , CAMBODIA, BOLIVIA, EL SALVADOR, DARFUR, NE SUDAN, NIGER, HAITI, ECUADOR.
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USAID/USDA (2002/10) ERITREA/ NORTH EAST SUDAN LIBERIA, MOZAMBIQUE, DPR Korea, HONDURAS. HAITI WFP; (2002/10) MOZAMBIQUE, LIBERIA, UGANDA, DRC, MAYNMAR , CAMBODIA, BOLIVIA, EL SALVADOR, DARFUR, NE SUDAN, NIGER, HAITI, ECUADOR. SAMARITAN’S PURSE FOOD PROGRAMS ‘STRENGTH IN PARTNERSHIP’
TYPES OF FOOD ASSISTANCE IMPLEMENTED • Emergency General Feeding • Supplementary and Therapeutic Feeding • ‘Blanketed’ and ‘targeted’ • Community-based Therapeutic Care • School Feeding • Institutional Feeding • Food for Work • Food For Training • Safety Net Programs
GLOBAL INFORMATION, TECHNOLOGY AND TRAINING There is a huge body of information, technology and training expertise to help inform and troubleshoot operational processes When Allister started in 1968 in the Biafra war; no email, internet, commodity tracking. Now: Rules and regulations; based on experience and real politic. Manuals and training tools . Technology; internet based tracking
Available Guidance, TECHNOLOGY AND TRAINING resources • US legislation: Farm bill ; PL480 • Title I, II, III • Section 416(b) • Bill Emerson Humanitarian Trust (BEHT • US/ Host government processes and provisions. • Training Manuals : CARE, WVI, FHI, ADRA • Training Specialist NGO’s ; ‘Inside NGO’ ; TOPS Consortia. • Internet based tracking: FARES and QICKER
So why is commodity sometimes lost and late arriving? Observation The further you go down the line, the less control that there is Institutionally and Geographically . • USAID/WFP and agents • NGO and Agents ( Conduct is controllable) • Government customs and control agency standards • Cross border Control
Why is some commodity lost and late arriving? Geographically: A trade off between speed, safety and security and cost; Examples: DRC, Eritrea , Haiti, Karamoja. (Karamoja Report Example)
Forward Planning, Shipmentand Transportation Operational Processes which follow Project Design: • Annual Estimate of Requirements • Calls Forward • FARES • Shipping Documentation • Record Keeping for Shipping Activities • In-Country Transportation and Storage • Handling Damaged Commodities
Annual Estimate of Requirements • Required for all food programs • Indicates type, amount and time of commodity arrival; for the partner or “co-operating sponsor” • Foundation on which calls forward of commodities are based • Basic planning document for the movement of commodities for the organization • Determines the total food required • Regarded as a legal document • Each commodity and program is detailed separately (e.g. supplementary feeding and food for work)
Calls Forward • A formal request by a country office for delivery of all or part of the commodity contracted to a country program under its grant or contract agreement. • Begins process of purchasing, packaging, manufacturing and shipment • Can only be made after the AER has been approved • A call forward could be postponed due to a lack of commodity availability.
The Food Aid Request Entry System • For US.-donated commodities, calls forwards are managed through an internet-based system FARES. • Automated, online food aid request system • Allows users to modify their orders, based on need, budget, supply, etc. • Increases accuracy in food aid processing and distribution and improves security • USDA website: www.usda.gov
Shipping Documentation • Packing List • Describes type and amount of the SP-bound commodity on the ship. • Can include more than one bill of lading • Each packing list is numbered consecutively to show the total number of shipments to the country • Bill of Lading • Proof of contract of carriage between the carrier (the shipping company) and the shipper (the person or agency sending the commodity) • There can be more than one bill of lading • Essential for receipt and clearance of the commodity through port and customs • Original bill of lading is usually necessary for customs and port clearance • Valued bill of lading: verifies the amount and value of merchandise • Clean bill of lading: the carrier has not indicated any problems with the condition of the cargo at the time of acceptance
Arrival at Port • Shipping company will present the cargo manifest to the port authorities for authorization to unload. • Before the commodity is off-loaded, an SP representative and an independent surveyor must ensure that the ship’s hatches are inspected and the captain’s log reviewed. • This shows the condition of the food and weather conditions en route. • Some countries require a rep. from the Ministry of Health to make a visual inspection and approve the discharge (unloading)
Customs Clearance (by an appointed Clearing agent) • Permission to import commodities free of customs duties must be part of SP’s country agreement • The Country Director must obtain approvals from the local government and process documents that are required for the cargo to clear customs, and appoint a Clearing Agent to handle the customs procedures. • Each country has different policies and requirements for importation of food commodities. • If a delay in custom’s clearance occurs, notify the local USAID mission or other donors immediately to request assistance and/or keep them informed. • If there are questionable costs, such as customs fees, it is necessary to request a ruling from the USAID mission on whether the cost is to be considered a tax or a duty.
Customs Clearance • All costs caused by an unnecessary delay in clearing customs are the responsibility of SP. • SP must ensure that the discharge of food from the ship does not take place if an independent surveyor is not present. • SP must have its own port representative present at all times, irrespective of who else is present • SP shipping terms should stipulate “no night discharging of vessels”
Shipment and Transportationgolden rules • Get the documentation right • Get good local partners (Independent Surveyor, Clearing Agent, Port Officer or Port Liaizon) • Expect the unexpected • Report losses immediately
WAREHOUSE MANAGEMENT • Selecting a Food Storage Facility • Warehouse Security • Receiving Food at the Warehouse • Stacking Methods • Warehouse Documentation: Ledger, Stack Card • Inspection Checklists • Other Logistic Considerations
Selecting Food Storage Facilities Key factors to consider: • Convenient location accessible to trucks, railroads, ships, etc. • High ground and hard-packed soil, especially in flood-prone areas • Proper ventilation, intact roof, adequate drainage and concrete (or packed-earth) floor to protect against rodents. • Adequate security, such as locks, window grates, security walls and perimeter lighting • Rental fees and labor availability – casual and long-term workers • Cleaned properly before food storage.
Warehouse Security Country Directors should make clear to warehouse staff that the person who possesses the keys is accountable for all losses. This is a crucial part of an office security plan, particularly if it becomes necessary to withdraw expatriate management staff from a region or country. In times of riot, angry local demonstrators will usually picket the warehouse first, rather than an agency’s office.
Stacking Methods • FIFO (First in-first out) method of stacking ensures easy access to food that has been stored the longest • Bags of grain or processed food should not be stacked higher than 20 layers • All food should be placed on clean pallets without protruding nails or splinters • Stacks should be one meter away from the walls and roof eaves to allow air to circulate • Most common method of stacking is cross-stacking food, which makes it easier to count commodities during inspection
Warehouse Documentation The warehouse ledger • Register commodities entering and leaving the warehouse in the ledger immediately after a waybill has been received • Separate ledgers for each commodity type, unit and shipment • Record commodity in whole units. • Reconcile the ledger daily with the respective stack card • Close the ledgers at the end of the month, with Physical count and carry forward the previous month’s ending balance. Stack Card: • Records the number of bags or cartons contained in the stack • The cards should be signed and updated immediately there is a change so as to match the physical inventory.
ORGANISATIONAL AND DESIGN LOSSES Resources are wasted at the field level because of attitudes and relationships within management, design and implementation structures. • Need to commit cash to operational infrastrucure, development and training. • Need to explore and commit to relationships in the field and new frameworks of organisational partnership • Create synergy between operations and design at the field level.
Creativity and Commitment to Partner Development and Capacity Building • I’ve just spent a week in Ecuador and visited the WFP logistic base, set up as central warehouse, training facility for WFP and their partners, and operational command centre for future regional emergencies. • As a new partner with WFP Ecuador on free distribution, WFP invited out team to the training centre for a day and we got a basic one day training not only on the logistic requirements, but on nutrition s well. • SP Haiti partners with WV in a SYAP, with similar joint design / capacity activities. ed. WV came, had the initial meetings, design and training from the SP base
New Frameworks of Organisational Partnership • There is a new understanding of how to work in consortia. • There is roll out to a greater range of operational partners • The input of private foundations is opening new ways of conserving and utilizing resources.
Synergy between Operations and design at the Field level. • There needs to be greater understanding by monitor and logistic staff of program transition and Developmental Relief, and vice versa. • More commitment to monitoring and evaluation ‘until the food hits the belly of the beneficiary’ • Commitment to inter-sectoral interface