10 likes | 129 Views
On the Pathway to Enriching your Business (Web 2.0). Increases Global Connection (connecting business’ and people all over the world) Expansion of Markets (Global Connection= choice of global markets) Improves Brand Image (Customers having opportunity to blog/network,
E N D
On the Pathway to Enriching your Business(Web 2.0) • Increases Global Connection (connecting business’ and people all over the world) • Expansion of Markets (Global Connection= choice of global markets) • Improves Brand Image (Customers having opportunity to blog/network, makes business’ more protective of brand image) • Greater Customer Perceived Value (Customers will receive greater satisfaction, because companies can’t ignore/overlook problems anymore) • Can Increase Customer Equity (Co. High performance= an increase of loyal customers and potential customers)