Immersion Fall 2008 Final Presentation

1. Immersion Fall 2008 Final Presentation Presented By Heather Hampton-Barclay MonuHarnal Carl Hayes Rachel Hudson Jennifer Loach Cammise McInnis John Oluyomi Eric Rose

2. Introduction • Performance Analysis • Needs Analysis • Persona 1 • Persona 2 • Strategy Documentation • Concept Map • Competitive Analysis • Content Inventory • Design Documentation • Site Map • Use Cases • Flow Charting • Wire Framing • Visual Design • Prototype • Camtasia • Audacity • Goals for next semester

3. Performance Analysis The purpose of a performance analysis is to conduct a preliminary investigation into the needs of the client.

6. Priorities for Support, Training & PrototypeDevelopment • A prioritized list of tools that can be integrated into T/TAC Online. • A demonstration of those tools and associated performance support systems. • A demonstration of the use of these tools in a virtually collaborative setting • A more visual web interface • A means of enticing new authors to create Webshops

7. Needs Analysis Findings

8. In Terms of Support • Preferences • Assistance from an experienced user • A formal training workshop • Things to Consider • How to Guide • Online Help Menu • Video Tutorial

9. Current Technology Levels (Tools)

10. In Terms of Delivery Preferences: Simulations and demonstrations Video/ Self-running PowerPoint Presentations Audio Assessments

11. Performance Support Needs • Translate face-to-face training to eLearning • Formatting and functionality of T/TAC Online and Webshops • Staff’s access to and use of media-development tools • The appeal of training to end-users • The number of staff creating webshops

12. Recommended Design Direction • Recommend tools and provide support that meets the staff's needs effectively and efficiently • Make the process of creating Webshops more efficient by updating the template interface • Design an “ideal Webshop” that demonstrates what good interactive training looks like and how to develop it using our recommendations and designs • Research and develop a system of interaction between T/TAC staff collaborating on projects

13. First Persona-Previous Author • Name: Carol Hesse • Age: 49 • Job Title: Assistive Technology Specialist • Length of time in position: 21 yrs • Education: Masters Degree in Special Education

14. Not tech savvy, except MS Word and PowerPoint. • Like the current template system but feel limited • Would like to see auto save • Would like automatic HTML formatting options • Would like collaboration • Video • Narration

15. Second Persona-Potential Author • Name: Nellie Newman • Age: 37 • Job Title: Instructional Consultation Team Specialist • Length of time in position: 3 months • Education: Masters Degree in Special Education

16. Not Tech Savvy • Want support • Would like feedback • Would like to be able to collaborate • Want the goals and objectives clearly displayed

17. Strategy Documentation

19. Competitive Analysis • T/TAC Online Training competitive analysis • Various competitive advantages • Tools and support • Website interface • Ideal Webshops and e-learning • Social networking • Design solution and direction based on Needs Analysis

21. Prototype Design Plan • Recommend tools that will meet with TTAC staff’s need to create interactive and dynamic training. Provide support for these tools that meets the staff’s needs effectively but also efficiently. • Make the process of creating Webshops more efficient by updating the Webshop interface and providing support for teachers that pertains to creating learning environment online, specifically in TTAC Online. • Design an “ideal Webshop” that demonstrates a) what interactive and dynamic training looks like and b) how to develop it using the available systems provided by TTAC organization and the Immersion Team’s recommendations and designs. • Research and develop a system of interaction between a) TTAC staff collaborating on training, b) TTAC staff and learners using their Webshops, and c) learners who have used Webshops and want to share their ideas with others.

22. Content Inventory

23. Content Inventory • “How to use” use software to create Webshops • Template enhancements • Support/Help in Online Training Tab • Online Training page • E-Learning (Best practices when creating a Webshop) • Social Networking (Internal for T/TAC Staff) • These headings entails • content • content details and • example URL

24. Design Documentation

25. Site Map KEY

26. Site Map continuedNew Pages – Staff Login View • Staff Page • My Online Training • Webshops • Workshops • Support • Collaboration • Adobe Connect • Discussion Forum • Staff Library

27. Usage Driven Design • Define successful websites? • User interface/experience • Ease of use • Ease of navigation • What drives design • User/target audience • Create standards for Development

28. User vs. Usage Driven Design • User Driven: • Limited to users wants and not what they need • Usage Driven: • Roles the user plays in relation to the system • Structure of the work users need to accomplish in relation to the system • Organization of the content and how it’ll support the user interface

29. Collaboration

30. Gather Information

31. Gather information

32. Support

33. Flow Charting • The newly created Staff page we flow charted the following : • Create a New Webshop • My Online Training • View My Online Training • Support • Collaboration • Staff Library • Personal Profile • T/TAC Staff Page Flow Charting

34. Wire Framing

35. +

44. Goals for Next Semester

45. Goals for next semester • Flesh out other pages such as Collaboration, View My Online Training, Personal Profile, and Staff Library • Develop in-depth support tutorials for Camtasia, Audacity, and Captivate • Conduct user testing and formally evaluate our prototype