a first look at interpersonal communication

1. a first look at interpersonal communication

2. Why we communicate • Physical needs • Lack of leads to poor health, even death. • Identity needs • We gain a sense of who we are from others • Social needs • Satisfying relationships with friends, family, co-workers • Practical goals = Instrumental Goals • Getting what we want from others

3. What occurs when people communicate? One way to break down the communicationprocess is to apply a model to help us visualize what takes place.

4. The first linear model of communication Bell's drawing of the workings of a telephone, from his original sketches (source: Bell Family Papers; Library of Congress; http://memory.loc.gov/mss/mcc/004/0001.jpg)

5. Pros Simplify a complex process. Flexible and adaptive. Provide a heuristic device. Cons Oversimplify a complex human behavior. Mechanistic. A “right” way to communicate. Linear model of communication

6. A Transactional Model of Human Communication Adler & Proctor, 13thed.

7. How does the model relate to us? • Refer to the “environment” component- • What are factors that could contribute to different environments? • See page 11 for suggestions

8. “doing to” “doing with” The Transactional Model is a snap-shot of communication

9. How do we communicate in a multicultural world? Communication Principles and Misconceptions

10. Communication Principles • Communication can be intentional or unintentional • Communication is irreversible • It’s impossible not to communicate • Communication is unrepeatable • Communication has a content and a relational dimension

11. Communication Misconceptions • More communication is not always better • Meanings are not in words • Successful communication doesn’t always involve shared understanding • No single person or event causes another’s reaction • Communication will not solve all problems

12. The Nature of Interpersonal Communication • Quantifiable , or dyadic (2 people) • Quantitative, the type of communication = how we treat people. • Opposite of impersonal communication • 1) people are unique • 2) relationships are irreplaceable • 3) interdependency • 4) level of self-disclosure

13. Mediated Interpersonal Communication • What are the different ways we use media to communicate? • What are benefits of mediated comm? • What are challenges of mediated comm? • 1 Leaner messages (cues out) • 2 Disinhibition • 3 Permanence

14. What makes an effective communicator? Effectively and appropriately achieving one’s goals. No ideal way to communicate Competence is situational Competence is relational Competence can be learned

15. Characteristics of Competent Communicators • Choose from a wide range of behaviors • Ability to choose the most appropriate behavior • Skill at performing behaviors • Cognitive Complexity • Empathy • Self-monitoring • Commitment • Look at the Skill Builder pg. 25

16. Competence in Intercultural Communication Communication between & among cultures (age, occupation, sexual orientation, physical disability, religion, activity) Necessary Skills 1-Motivation (desire to accomplish goals) 2-Tolerance for ambiguity 3-Open-mindedness 4-Knowledge and skill

17. Competence in Social Media • Think before you post • Would you want your employer, family, friends to see your comment now or in year’s to come? • Be Considerate • Respect others’ need for undivided attention. • Keep your tone civil. • Don’t intrude on Bystanders.

18. Good Advice