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Fuel Differences Training

Fuel Differences Training. This training may only be used by personnel in stations where fuelers are qualified in another carrier’s fuel program of the same aircraft type. These differences would be marked on Form #T009 as differences.

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Fuel Differences Training

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  1. Fuel Differences Training This training may only be used by personnel in stations where fuelers are qualified in another carrier’s fuel program of the same aircraft type. These differences would be marked on Form #T009 as differences. When specifically stated as an acceptable means of qualifying an individual to deliver fuel to a Mesa Airlines, Inc. aircraft, a self-study review of policies and procedures specific to Mesa Airlines, Inc. is an acceptable delivery method. Based on Mesa Manual 310 Rev 0 5/10/10

  2. Mesa/UAX Fuel Differences Training Prerequisites Differences Instruction communicates specific policies and procedures required by Mesa Airlines, Inc. to ensure safe fueling operations. • Differences Instruction may ONLY be provided to those individuals whose existing training records indicate that they have already been trained by the Fuel Vendor for general fueling procedures and precautions and by another aircraft operator for the same type and series of aircraft which is operated by Mesa Airlines, Inc. as part of scheduled passenger service at this location. • The Instructor or Designated Trainer will ensure only those persons who have such documentation on file, either on paper or electronically maintained, are qualified using this delivery method. Additionally, prior to assigning such an individual to deliver fuel to a Mesa Airlines, Inc. aircraft, the Fuel Vendor Manager, or designee, will ensure the individual has read and understood the Differences Instruction by verifying the individual has correctly completed any appropriate documentation (Form #T009). Based on Mesa Manual 310 Rev 0 5/10/10

  3. Mesa Fuel Manual Overview • Mesa fuel manual 310 consists of: • 9 chapters • 3 appendices • The most current edition is Revision 0, dated 05/10/10. It is especially important for those doing differences training to know their resources should questions arise. Based on Mesa Manual 310 Rev 0 5/10/10

  4. Mesa Fuel Manual Overview The front section of the manual: • Contains the table of contents • Identifies the current revision • Lists any temporary revisions and bulletins. The final part of this section is the List of Effective Pages, which must be an identical match for the content of the manual. Based on Mesa Manual 310 Rev 0 5/10/10

  5. Mesa Fuel Manual Overview Chapter One states the scope and purpose of the manual and: • Defines fueling/defueling policy and governing procedures that apply to all Mesa operated aircraft. • Provides a list of terms and definitions Chapter Two specifies: • How to respond to fuel related emergencies • Safety precautions and warnings to be observed during the fueling/defueling evolution. Based on Mesa Manual 310 Rev 0 5/10/10

  6. Mesa Fuel Manual Overview Chapters Three and Five describe step by step fuel service procedures and contain the following information: • Aircraft bonding requirements • A/C fuel panel service point diagrams • Single point fueling procedure • Over-wing fueling procedure • Defueling procedure • Fuel tank dipping (DHC-8 only) Ch 3: DHC – 8 deHaviland Dash 8 Ch 5: CRJ Line Canadair Regional Jet 200/700/900 Based on Mesa Manual 310 Rev 0 5/10/10

  7. Mesa Fuel Manual Overview Chapter Seven identifies the fuel vendor’s responsibility in regards to: • Safety • Staffing • Training • Jet fuel specifications and purity standards • Fuel delivery and storage inspections • Filter element replacement criteria Based on Mesa Manual 310 Rev 0 5/10/10

  8. Mesa Fuel Manual Overview Chapter Eight is dedicated to quality assurance and defines: • Duties and responsibilities • Audit criteria Chapter Nine sets minimum training standards and contains: • Record keeping requirements • Staff testing procedures • Written exams for each aircraft type • Train the trainer requirements and exam Based on Mesa Manual 310 Rev 0 5/10/10

  9. Mesa Fuel Manual Overview The appendices contain all samples of all forms and documents needed to comply with the intent and purpose of the fuel manual. Fueling Personnel MUST follow every aspect of this manual! Based on Mesa Manual 310 Rev 0 5/10/10

  10. Safety • Weather Concerns • Fueling service operations shall be suspended where lightning flashes are in the immediate vicinity of the airport. • Follow your local Airport Operations guidelines for suspension and resumption of fueling operations. Based on Mesa Manual 310 Rev 0 5/10/10

  11. Fueling Procedures Specific Fueling Procedures for each aircraft type are found in the Mesa Airlines, Inc. Fuel Manual • The pilot-in-command (PIC) will verify all fuel requirements contained on the flight release and information will be conveyed to either station personnel or directly to fuel agents. • At no time will the maximum pressure for single-point pressure refueling operations exceed 50 psi (345 kp). • Mesa Airlines, Inc. does not normally use Jet Fuel with Anti-Ice additive, however, some fuel vendors may supply jet fuel with anti-ice additive already added. Based on Mesa Manual 310 Rev 0 5/10/10

  12. With Passengers on Board It is the responsibility of the fueler to verify the items below prior to fueling. The fueler will communicate to the crew or other qualified persons onboard the aircraft and/or ground personnel, via interphone, face to face or any other acceptable means, when fueling is about to begin and when it has been completed. Based on Mesa Manual 310 Rev 0 5/10/10

  13. With Passengers on Board Passengers may board or remain onboard the aircraft during refueling operations under the following conditions: • Both engines are shut down. • Main cabin door is open. • Flight Attendant(s) remain near their assigned station. • Evacuation areas on the ground beneath exit doors (not in use for aircraft servicing) are clear of obstructions. • There is a clear path of egress via the jet bridge into the terminal or the air stairs are in normal position used for boarding.

  14. With Passengers on Board In the event of a fuel spill or other related emergency, the fueler will: • Cease fueling operations • Notify the flight crew, or other qualified persons onboard the aircraft, immediately using any means of communication (interphone, face-to-face with flight crew notification of ground personnel, etc.). • If necessary, appropriate airport personnel and/or fire department will be summoned.

  15. Overwing Fueling All overwing fueling must be performed utilizing a wing protective anti-scratch/damage pad designed for that purpose. At no time will mats composed of “mesh”, or what are commonly referred to as “bar style” mats, be used for this purpose. Based on Mesa Manual 310 Rev 0 5/10/10

  16. Aircraft Specific Defueling For specific defueling procedures for each aircraft type, please refer to the following chapters in the Mesa Airlines, Inc. Fuel Manual • DHC-8 Chapter 3 • Section 4 –Suction Defueling page 3.11 • Section 5 –Manual Defueling page 3.14 (requires maintenance personnel) • CRJ Line of Aircraft Chapter 5 • Section 5 –Suction Defueling Page 5.19 • Section 6 –Gravity Defueling Page 5.23 Based on Mesa Manual 310 Rev 0 5/10/10

  17. Aircraft Specific Defueling IMPORTANT DEFUEL NOTES: • No fuel removed from an aircraft will be transferred in such a manner where the potential exists to transfer contamination to an otherwise clean fuel service. • Fuel removed from Mesa Airlines, Inc. aircraft during a defueling procedures may only be placed into a Mesa Airlines, Inc. operated aircraft. • Prior to the reintroduction of fuel to the aircraft’s fuel system, fuel will be filtered to remove particulates/solids and all waterborne contamination. In addition, all defuel equipment must be visually inspected prior to each defueling operation to ensure it is free from evidence of microbial growth or contamination. • Normal suction defueling for the CRJ and DHC-8 can be performed by the fuel vendor without the assistance of maintenance. All other defueling operations are required to be performed by or under the direct supervision of maintenance personnel. Based on Mesa Manual 310 Rev 0 5/10/10

  18. Emergencies, Warnings and Precautions If the aircraft fuel truck or a fuel spill catches fire: • STOP - Immediately stop fueling by operation of the emergency shutoff or Deadman control. • EVACUATE -Immediately notify the flight crew and direct evacuation of aircraft through any and all exits available. Assist passengers at wing and emergency exits with stands, cargo conveyor, ladder, etc. • NOTIFY -Notify the Fire Department at once. Do not delay calling for any reason. • FIGHT -Use all means at hand to fight and control the spread of the fire. Based on Mesa Manual 310 Rev 0 5/10/10

  19. Emergencies, Warnings and Precautions A fueling agent must use any means necessary to notify the flight crew in the event of a fuel spill including but not limited to the following: • Fuel panel Interphone • Face to face communication • Relay of information through any available ground agent should the fueler be unable to leave the spill/containment area Based on Mesa Manual 310 Rev 0 5/10/10

  20. Emergencies, Warnings and Precautions Three Spill Types • Large Spill - six square feet or continuing in nature. • Medium Spill - 18 square inches up to six square feet. • Small Spill - A pint or 18 square inches or less. Required Actions: Large Spill -Determine the source of the spill and attempt to stop it by operation of the emergency shutoff or deadman control. Confirm the evacuation of the aircraft. Notify the Fire Department or appropriate airport emergency crew. Based on Mesa Manual 310 Rev 0 5/10/10

  21. Emergencies, Warnings and Precautions Large Spill – Additionally, Large spills may require the area to be washed down or even treated with foam or some emulsifier in accordance with local airport policies. When fuel has gotten into the aircraft structure, it should be completely removed and areas such as flap wells and other areas where fumes would tend to collect are removed. Based on Mesa Manual 310 Rev 0 5/10/10

  22. Emergencies, Warnings and Precautions Required Actions: Medium Spill -Determine the source of the spill and attempt to stop it by operation of the emergency shutoff or deadman control. Confirm evacuation of the aircraft. Post a fire guard equipped with at least one dry chemical or CO2 fire extinguisher of 20 pounds or larger. Notification of the Fire Department or appropriate airport emergency crew is at the discretion of the fuel vendor. Small Spill -Determine the source of the spill and attempt to stop it by operation of the emergency shutoff or deadman control. A small spill requires no emergency action and can usually be cleaned up with a rag. Based on Mesa Manual 310 Rev 0 5/10/10

  23. Emergencies, Warnings and Precautions • Smoking is prohibited • in fueling trucks • within 50 feet from parked fuel trucks • within 50 feet of the bulk plant • Matches and cigarette lighters will NOT be carried by any person engaged in fueling operations. • The following may not be lit and/or in use within 50 feet of an aircraft which is being fueled: • Flare pots and similar open flame lights. • Welding or cutting torches; Blowtorches. • Exposed flame heaters. Based on Mesa Manual 310 Rev 0 5/10/10

  24. Emergencies, Warnings and Precautions The following activities may NOT be done during refueling: • Installation or removal of aircraft batteries • Connection, operation or disconnection of Main and APU battery chargers • Connection or disconnection of aircraft ground power unit (GPU) • Use of electrical tools • Operation of aircraft electric switches that control units in the wing or tank areas • Energized airborne radar within 100 feet • Energized ground radar within 300 feet • Use of photo flashbulbs • Use of flashlights not approved by Underwriter’s Laboratories (UL) • Fuel personnel wearing shoes with nailed soles or metal heels • Fuel personnel with loose objects on their person (i.e. pens, pencils in shirt pocket) • Fuel personnel wearing clothes made of nylon, wool, or wool synthetic material(s) • Use of cellular telephones. Based on Mesa Manual 310 Rev 0 5/10/10

  25. Emergencies, Warnings and Precautions Precautions: • When approaching an airplane with a fuel truck, the driver must assure the area is clear and the engines have been shut down. • Truck brakes must be tested for satisfactory operation before driving into position. • When moving a fuel servicing vehicle into a tight position, a guide person must be used. • Aircraft fueling vehicles will be positioned so that a clear path of egress from the aircraft shall be maintained and so that the exhaust from the truck is not under any part of the wing or nacelle. • Do not position equipment under the wing or wing tip. Based on Mesa Manual 310 Rev 0 5/10/10

  26. Emergencies, Warnings and Precautions Precautions: • Aircraft must be chocked or the parking brake set during fueling operations. • All fueling must take place on level ground. • Never leave the overwing nozzle unattended. • Dragging fuel hoses and nozzles is strictly prohibited. • Deadman controls must never be blocked open. • Equipment performing aircraft servicing functions shall not be positioned within a 10 foot (three meter) radius of aircraft fuel system vent openings. Based on Mesa Manual 310 Rev 0 5/10/10

  27. Bonding • Prior to making any fueling connection to the aircraft, the fueling equipment shall be bonded to the aircraft. The bond shall be maintained until fueling connections have been removed. • When fueling overwing, the nozzle shall be bonded using a bayonet type bonding plug. The bond shall be made before the filler cap is removed. If there is no means for attaching a clip, touch the filler cap with the nozzle spout before removing the cap. The spout must be kept in contact with the filler neck until the fueling is completed. Based on Mesa Manual 310 Rev 0 5/10/10

  28. Notifications Notify Mesa Airlines Director of Customer Service when any of the following occur: • Personnel not trained are allowed to fuel Mesa Airlines, Inc. operated aircraft. • If there is a fuel spill involving Mesa Airlines, Inc. operated aircraft. • If the PIC (Pilot in Command) advises fueler to fuel the CRJ in the single-point mode after receipt of FAULT code without contacting Maintenance Control. ALL fault codes must be reported to the flight crew. • When any other fueling irregularities occur. Based on Mesa Manual 310 Rev 0 5/10/10

  29. Tank Capacities Based on Mesa Manual 310 Rev 0 5/10/10

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