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Primary Market Research. Primary Market Research The Market Position Product Analysis Using a Questionnaire Asking the Questions Preparing a Presentation. Why Market Research?. Can you forecast demand for your product? Can you convince a sceptical person of the reality of this demand?
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Primary Market Research Primary Market Research The Market Position Product Analysis Using a Questionnaire Asking the Questions Preparing a Presentation
Why Market Research? • Can you forecast demand for your product? • Can you convince a sceptical person of the reality of this demand? Primary Market Research Secondary Market Research
The Market Position • Product Life Cycle • Analysis of Products • Competitors • Partners • Your Unique Selling Point (USP) • Customer Profile • All leading to – Forecast of Demand
Analysing Products Market Growth Market Share
Designing a Questionnaire Before using a questionnaire you should be able to answer three questions: • Who will you be asking? • What do you need to find out? • Why are you asking these questions?
Things You Could Ask About • How often do they buy the product? • What price are they prepared to pay? • What is the most important factor when deciding? • Which of these do you like the best? • …
The Time Trade-Off • If you ask all the questions you are interested in it will make the questionnaire too long • Only include the questions you really need
Targeting? • If you are sure of your market segment you could target who to ask to answer your questionnaire • Then demographic questions don’t have to be asked (is there another way?) • But it might be too early to decide on your market segment …
Clarity • It is CRUCIAL that all questions (and introductory patter) are perfectly clear • Questions often need to be broken down into stages so that they are simple and clearly asking ONE THING
Questions • Mix of ‘Closed’ and ‘Open’ questions • Multiple-choice questions • Include ‘Other’ to capture data • Make sure categories don’t overlap • Make sure they are logically watertight • Try to minimise writing time and maximise ‘time with target’
Asking the Questions • Approach people actively • Smile and be polite • Bounce back if rejected • Don’t rush - not too much energy • Make sure they understand you • Leave space for answers • Chat to them, make them relax • Thank them lots of times
Preparing a Presentation • Prepare for your audience • Gather appropriate data and information to present • Prepare and structure the material into a logical order • Develop and prepare any visual aids • Summarise the key points • Don’t try to walk on water …