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2. Career Highlights Boston Police Dept.
The Mass. Bay Transit Authority
The Metropolitan Police Dept.
New York City Transit Police Dept.
New York City Police Dept.
3. Bratton’s Overall Management Strategy
4. Boston Police DepartmentGuilty of Institutionalism and Cultural Deviance Existence of a counter productive culture (Old Guard)
Police Corruption
Unethical Behavior
Disconnected from needs of the community
5. Corrective ActionsBegan Under Commissioner Robert Di Grazia Changed Hiring and Promotion Practices.
Improved Police Training Practices.
Brought in Civilian Experts and Introduced New Policing Ideas.
Created Community Out Reach Programs.
6. Corrective Actions Bratton’s Contribution Instrumental in researching and coming up with procedures that made the Boston PD a More Proactive Department.
Introduced Computer Applications into Policing
Opened up the Department to the Community
Used his Supervisory Positions to Motivate Officers through a Teamwork focused Crime Fighting Strategy
7. Transit Police:(Guilty of Institutionalism and Oversight Failure)
8. Corrective Actions By Bratton:Organizational Issues Divided The Transit PD into two Bureaus.
Promoted officers who where hard working and would foster a change of cultural ideologies.
Re-connected Organizational Leadership to day to day activities and conditions.
Improved moral by providing what officers needed so they would perform well.
9. Corrective Actions By Bratton: Policing issues:
Introduced fixing broken windows approach to policing.
Created systems to monitor crime, COMPSTAT.
10. Lessons Learned Importance of effective change:
Personnel, Organizational structure, Morale of the Troops
Measure Results:
Understand the problems, Application of problem solving tactics and ideas
Understanding the process:
Examining existing procedures for effectiveness
11. The End Result The Response – Able Organization