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ADMINISTRATION & MANAGEMENT DEPARTMENT. REACHOUTT. TEAM CHARTER. TEAM MEMBERS: Team Leader : Ili Ruzanna Ismail Finance Officer : Angel Tong Administration Officer : Pierre Nagre Internal Support Officer : Jordan Bowen- Carlill. TEAM CHARTER. Purpose
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ADMINISTRATION & MANAGEMENTDEPARTMENT REACHOUTT
TEAM CHARTER TEAM MEMBERS: • Team Leader : Ili Ruzanna Ismail • Finance Officer : Angel Tong • Administration Officer : Pierre Nagre • Internal Support Officer : Jordan Bowen-Carlill
TEAM CHARTER Purpose • To organise and manage the business and its employees towards achieving the desired goals and objectives within the resources available efficiently and effectively. Vision • To outshine as a professional, consistent and reliable team to its business, employees, partners and customers. Mission • To manoeuvre the business using the available resources effectively and efficiently. • To establish a sustainable and profitable operational plan for the business. • To motivate and assist all employees working their level best within the resources available. • To identify and improve the capabilities and strength of each employee within the business.
TEAM CHARTER Goals 1. To identify and provide the best resources within the business’s capability. Objectives: • To determine the resources required for the business in order to sustain and operate smoothly by week 8. (Responsibility: Finance Officer) • To monitor the business is operating within the available financial resources by week 8. (Responsibility: Team Leader) Strategies: • Enquire every department’s required budget by week 6. (Responsibility: Finance Officer) • Produce financial plan for the business and share with all employees on week 9. (Responsibility: Team Leader)
TEAM CHARTER 2. To maximise the capabilities and performance of all employees. Objectives: • To identify the Key Resources Area (KRA) and Key Performance Indicator (KPI) of each employee by week 7. (Responsibility: Administration Officer) • To ensure that all employees are aligned with company objectives and goals. (Responsibility: All) Strategies: • Create a form to measure the KRA and KPI of each employee by week 6. (Responsibility: Administration Officer) • Analyse the data collected and address any issues identified with the managers. (Responsibility: Administration Officer)
TEAM CHARTER 3. To administer and organise the business smoothly and systematically. Objectives: • To ensure all files are up to date and organised every week. (Responsibility: Internal Support Officer) • To monitor and maintain the business’s Wikispaces every week. (Responsibility: Internal Support Officer) Strategies: • Register every updates made on the Wikispaces. (Responsibility: Internal Support Officer) • Constant reminders sent to all employees in updating their master files. (Responsibility: Internal Support Officer)
TEAM CHARTER • Team Leader: Ili Ruzanna Ismail • Produce team charter for the department. • Prepare operational budget and financial plan for the company. • Monitor and motivate team members to complete their specific tasks and responsibilities. • Monitor, manage and update cash flow for the company. • Handle company’s petty cash. • Organise meetings between team members and other departments. • Participate in other administration and management tasks. • Finance Officer: Angel Tong • Assist with preparation of the budget • Administrating the financial system and records. • Audit cash flow and petty cash. • Compile budgets cash-flow and financial report.
TEAM CHARTER • Administration Officer: Pierre Nagre • Identify and produce Key Resources Area (KRA) and Key Performance Indicators (KPI). • Managing the company’s filing system, storage database and document’s security. • Develop and maintain positive working relationship with team members and other departments. • Manage internal and external correspondences. • Participate in other administration tasks and responsibilities. • Internal Support Officer: Jordan Bowen-Carlill • Maintain and monitor the business’s Wikispaces and entire master files. • Maintain department’s email addresses and monitor correspondences. • Create requisition and monitoring system for office equipment and stationery. • Manage the department’s filing system. • Participate in other administration tasks.
