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Kensington Wafer Stage Repairs & Services

Kensington builds wafer handling robots and precision motion control stages then supports them with exceptional service for a lifetime of productivity.

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Kensington Wafer Stage Repairs & Services

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  1. Kensington Wafer Stage Repairs & Services

  2. About us Kensington Laboratories products can be found in every market where precision movement or placement of a substrate is required. These markets may be mature with long histories such as Semiconductor Capital Equipment & Semiconductor Wafer Processing or emerging markets like Additive Manufacturing, 3-D printing, and Laser Micro-Machining.

  3. Kensington maintains a complete library of documentation to support customers for the long life expectancy of its products. Copies of the documents are available to support customers and their continued optimal use of robots and stages.

  4. Available Documents • Procedures • Product Tuning • Field Replacement • Packing for shipment • Maintenance procedures and schedules • Applications Notes • Product Bulletins • Upgrade & Enhancement Availability: Kensington Robots, Kensington Stages, Newport PM500 Stages, ADO Foup Load Port • Product Operations Manuals • Kensington Robot – MultiLink Wafer Handling Robot • Kensington Robot – WFH, Wafer Handler Robot • Kensington 6000; 8500 stages • ADO 300 mm FOUP Load Port • Newport PM500 stages • Training Courses

  5. Kensington-certified parts & repairs Kensington and its certified partners are the only source for genuine, newly manufactured, certified and current revision parts and repairs using these parts for wafer handler robots, multilink robots, and stages. Beware of third parties not using Kensington Certified parts for repairs, since their parts may not be new, not built and tested to Kensington standards, or not of Kensington’s design.

  6. Upgrade Hardware, Software & Firmware Avoid Obsolescence Retired Kensington products can be refurbished, using current components designed for backwards compatibility. Retired electronics can be upgraded to current versions of the electronic components or system, enabling additional productive life for previously mothballed or retired assets.

  7. Available Support Levels • Initial problem definition, e-mail and phone • Detailed problem resolution, phone and on-site – Fee based • Contract phone support – Fee based • Contract on-site support – Fee based

  8. Global Support For Fast Problem Resolution Kensington maintains a global group of certified partners which have Kensington Certified parts available, that support Kensington Robots, Kensington Stages and Newport PM500 Stages; for immediate shipment as well as local direct support services. Contact Kensington to be directed to a local certified support partner.

  9. CONTACT US Kensington Laboratories, LLC 6200 Village Parkway Dublin , CA 94568 Phone: 510.324.0126 Fax: 510.324.0130 www.kensingtonlabs.com Our Toll Free Number 1-888-977-7800 Sales – Kensington Robots & Stages, Newport PM500 Stages, Spare Parts sales@kensingtonlabs.com Service - Kensington robot and stage repairs, Newport PM500 stage repairs service@kensingtonlabs.com

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