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8 D (Discipline) - Problem Solving Prepared – Gary Breaux. (Product/Process) Knowledge. (1) Form Team. ( H ow/ H ow Much). Quantifiably - 5Ws/2Hs. (2) Define THE Problem. “Scrums – Where Needed!. Actions to “Sequester” the Problem. (3) Implement Containment. Causes Must Be Verified.
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8 D (Discipline) - Problem Solving Prepared – Gary Breaux (Product/Process) Knowledge (1) Form Team (How/How Much) Quantifiably - 5Ws/2Hs (2) Define THE Problem “Scrums – Where Needed! Actions to “Sequester” the Problem (3) Implement Containment Causes Must Be Verified (4) RRCA & Escape Point(s) (Relentless Root Cause Analysis) Quantitatively Confirm The PCA(s) Resolution (5) Choose and Verify PCA(s) (Permanent Corrective Action(s) (6) Implement & Validate PCA(s) Define and Implement the Best Corrective Action(s) (7) Prevent Recurrence Reap the Earned Value CHANGE the People/Process/Technologies to Prevent Recurrence (8) Reinforce Team COBIT Organizationally Recognize the Collective Effort