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Bushfire Recovery Social, Health and Wellbeing. Australian Psychological Society 14 February 2013 Carole Owen State Operations Manager Bushfire Recovery DHHS. Social Recovery. Lessons from the Victorian experience – “Community Led”
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Bushfire RecoverySocial, Health and Wellbeing Australian Psychological Society 14 February 2013 Carole Owen State Operations Manager Bushfire Recovery DHHS
Social Recovery • Lessons from the Victorian experience – “Community Led” • Organised Rob Gordon, Clinical Psychologist – in what to expect. • 1st level: responding to immediate needs: • Accommodation, food, clothing, financial assistance • 2nd level: reachingout / ‘being there’ • Registration, information, personal support, referral • 3rd level: providinglonger term assistance: • Specialist support, counselling • Outreach Program – co-ordinated by Red Cross • Leadership for all of the above, provided by experienced team of Community Health Social Workers. • Use existing service providers, known to the community.
Red Cross + Social Work - Outreach • active referrals and follow up • Present at Australia Day long weekend celebrations
Our Approach • Must be community led. • Recognise needs will change over time. • Utilise the specialist expertise of existing Community Health Social Workers. • Already been told – “too many people knocking on our doors, give us some space”. This might signal a shift from ‘appreciation to frustration / annoyance’ • Sensitive to this – may not be everyone – may be a vocal few. • Who is not participating? • Be mindful of particular groups – aged, isolated, living alone, pre-existing health concerns, those whose properties are ok. • Have a presence, build trust, be flexible and responsive.
Current Focus • Stopped outreach activity for now. • Social workers are following up on referrals. • Ongoing presence at service hubs: • Nubeena/MPC, Murdunna, Dunalley, Sorell • Providing information, personal support and referral • Support local community reps and local community groups • Graham Millar – Murdunna , Caroline Bigwell – Boomers Bay • Fiona Jennings – Dunalley, Yve Earnshaw - Neighbourhood House • Back to School, working with Education support staff (social workers and psychologists) • Community development activities as they emerge – e.g. garden restoration • Local BBQs • Strengthen the existing service provider network – use this to identify emerging needs and co-ordinate services. • Information session with NGO’s Friday 1 February
Current Focus con’t • Developing referral pathways to secondary and specialist services - MH, Drug and Alcohol, Domestic Violence, Lifeline • Aware of those who are not on the Peninsula: • Who have we missed? • People staying with friends / family / new rental? • Tourists / visitors who were traumatised? • Revisiting other affected areas – Derwent Valley, Bicheno • Implement information system for planning and reporting – “Major Incident Support System (MISS)” • Assist with the co-ordination of volunteers, St Vincent de Paul distribution of donated goods. 350 pallets – just in the South! • 2nd Visit Rob Gordon • General Information session, and front line workers
Social Recovery Plan –under development Objective 1 Local communities lead their own recovery from the impact of the bushfires. Objective 2 Health and personal support services are available. Objective 3 The community is strengthened by the recovery process. Objective 4 The social recovery plan is linked with other recovery plans for the affected communities. Objective 5 Reporting and evaluation
Where are we at? • “Emergency Mode” persists till threat is reduced, life stabilises, immediate problems are solved. 2-6 months • “Endurance Mode” till stress subsides, plans are made, routines established, reserves are replenished. 9-18 months • Signs of Stress: • Become active, focussed, self-sufficient, impatient, grim, intolerant • Reduced reasoning, struggle to make strategic decisions, prioritise, make long term gaols, lateral thinking, • Emotional life is raw, intense, giving out a lot or just coping rather than feeling enriched or satisfied, needs are greater than supplies • Social life simplified, neglected, reduced empathy, intolerance, intense involvement because of how feeling • Loss of self reflection, experiences not “owned” • Amazing strength, support and resilience