Leadership Essentials Summaries Michael Horst & Ryne Niner 2012

1. Leadership Essentials SummariesMichael Horst & Ryne Niner2012

2. Kris Cole Author & Communication Specialist • 70% of workplace mistakes are due to poor communication • People are not born great communicators, we all need to learn how • “We can’t influence people if they don’t like us or respect us” • 93% of what we say comes from our body language, only 7% comes from our words Spring 2002

3. Peter Sheldrake Director of Urban Forum, Adjunct Professor of Business Entrepreneurship at RMIT in Melbourne, Australia • If you are only in business to make money, you most likely will not succeed • A company makes a profit to continues its business – to move forward • Complex Successful Model – companies that are invested in financial, social, and environmental issues • Move conversation from improving Leaders within an organization to improving Leadership within the entire organization Spring 2003

4. Roger Herman Strategic Business Futurist • Understanding your organization’s mission is vital to differentiating your organization from others • Money is not the main motivator is used to be • New generations want meaningful, rewarding work • New generations want “life/work balance” – where life is more important than work Summer 2003

5. Robert Cooper Author of The Other 90% • Everyone is different - discover which foods & activities help you stay energized and focused • Good posture, exposure to bright light, drinking a sip of water - all are proven to improve concentration • Employers need to loosen job descriptions - no human being is good at every aspect of a job description Summer 2003

6. John McGrath Successful Australian Real Estate Tycoon • Businesses can control their clarity, passion, product knowledge, quality of staff& business presentations • Success is a state of mind • The power to say “no” is often not used enough, say no to business that you know is not good business • Look at your business goals twice a day to always keep them in mind Summer 2003

7. Dr. John Lang Author of Re-Life, Runs a successful Health Management Clinic • Often people will not follow through with their goals because their motivation wavers • We need to manage/rationalize our perceptions better • 5 Point Plan: • Eat well • Keep fit • Manage stress • Don’t smoke • Get adequate sleep Summer 2003

8. David Allen Author of Getting Things Done: The Art of Stress-Free Productivity • Time management is about management actions, not priorities • Define your focused work list so you know how to handle ad-hoc work • If you have only 5 minutes, do the most productive activity you can get done within those 5 minutes Winter 2003

9. Richard Florida Professor & Head of the Martin Prosperity Institute at the Roman School of Management, University of Toronto • Creative Job Sector will continue to grow • Government has to get out of the city’s way & creative movement has to come from bottom-up • Key driver of city’s economic growth = Quality of Human Capital • Need Technology, Talent, and Tolerance to have a successful city Spring 2004

10. Joan Magretta Author, Former Senior Editor of Harvard Business Review • All basic management principles are about getting organization to perform • Managers need to focus on creating long-term value • Always look at your organization from the customer’s perspective • Everything depends on creating value for the customer Summer 2004

11. George Norris Business Coach • Failure to delegate is a failure to motivate or inspire, learn to delegate • 7 most costliest words in business = “but we’ve always done it this way” • Keys to Success: education, communication, motivation, evaluation, celebration • 5 levels of human need: • Physiology • Security • Social recognition • Self-esteem • Self-actuation Summer 2004

12. Malcolm Gladwell Author of Blink & The Tipping Point • 2 types of Thinking: conscious (rational) & unconscious (instinctual) • Instinctual decision making is often excellent, trust it • Business tends to add more information to a situation, but can make the situation more complex & harder to use instinctual decision making Spring 2005

13. Nancy Kazdan Strategy & Training Consultant • Active listeners look forward & make eye contact with whomever is speaking • “True interest means promoting understanding … means trust” • 4 Types of Listeners: • Non-listener: focused on another task while attempting to listen • Marginal listener: distracted by their own thinking • Evaluative listener: still not completely engaged, fact-based listener • Active listener: patience, waiting for the talker to speak fully Spring 2005

14. Albert Ratner Co-Chairman Emeritus of Forest City Enterprises • Successful organizations need leaders for vision • Ask yourself if you really want to be a leader? • “Figure out who you are and live your life accordingly” Summer 2005

15. Henry Cisneros Former Secretary for Housing & Urban Development under President Clinton • Optimistic about American cities • We now have “city friendly economy” • “The suburbs are full,” people do not want any longer commutes • “Cities are where nations progress” Summer 2005

16. Chris Helder Sales trainer, Author of Stop Selling: The Art of Reading the Client & Winning the Business • “Best form of selling is to stop selling” • 4 Ingredients of effective selling: connection, gain information, presentation& realizing the sell • 3 Qualities: matching body language, energy, voice tone& personality drives • 4 Personality Types: • Power personality: results & control driven • Party personality: live in the moment, impulse buyers • Peace personality: non-confrontational • Perfectionist personality: processes, structure driven Fall 2005

17. Daniel Pink Author of Free Agent Nation & A Whole New Mind • Left brain activities used to dominate job market skill set • Now, right brain activities are becoming increasingly important • 6 important right brain abilities: • Design: ability to create a product/service where customer has an emotional response • Story: ability to create a narrative • Symphony: ability to connect the dots & see the bigger picture • Empathy: understand someone’s else perspective • Play: ability to use games & humor • Meaning: search for meaning in the world Spring 2006

18. J. Walker Smith Executive Chairman of the Futures Company, President of Yankelovich, Inc. • Hiving: people returning home to reconnect with others • “Community if about living in the company of strangers,” not like minded individuals • Self-fulfillment replaced self-sacrifice in the market place with the Baby Boomers • 3 Things we need to create a community: • Public spaces • Public psychology • Public myths Spring 2006

19. Carl Honore Author of In Praise of Slowness • Slow has a negative connotation in our society • Objective should be to choose the right speed to do each of our activities • Ways to improve our use of time: • Make a weekly priority list, eliminate those items at the bottom • Find times to unplug to rest & recharge • Find an activity everyday that requires you to slow down Spring 2006

20. Ira Koretsky President & Chief Storyteller of Koretsky Communications Group • Don’t ask someone what it is they do, ask them something related to the context in which you are meeting • People are typically not comfortable giving their elevator speech • Elevator speech: explaining yourself in 80 words or less • 3 Must Do’s: • Remove jargon from your speech • Put passion into it • Speak to your audience Fall 2006

21. Verne Harnish Author of Mastering the Rockeller Habits: What You Must Do to Increase the Value of your Fast Growth Firm • Cash flow is the most important thing to your business, it can make or break you • Keep 10 to 30 year goals for your business • Take one customerand one employee out to lunch a week to stay in touch with your business Fall 2006

22. Jim Collins Author of Good to Great • Lack of discipline & chronic inconsistency are what separates great organizations from good organizations • Willingness to change is not what separates organizations, a common misconception • Your core values do not change, but your practices are open to change • Hedgehog concept: penetrating understanding of 3 issues • Passion: understand what you are passionate about • Best at: if you can’t be the best in the world at it, leave it someone else • Economics: understand what drives your economic engine Winter 2006

23. Dan Gilbert Professor of Psychology at Harvard University, Author of Stumbling on Happiness • Wisdom is knowing when and when not to be swayed • Times when a lot of people think you are wrong you should reconsider your position • Navigation tools that we can use are: rationality, math, & science • 2 Things to do to make better decisions: • If I do this what will happen? (Understand your odds) • And if it does happen, how am I going to feel about it? (How much do I value the potential payoff?) Summer 2007