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Centre for Digital Citizenship. Success, Failure & Challenges of eParticipation Ann Macintosh Professor of Digital Governance Centre for Digital Citizenship Institute of Communications Studies The University of Leeds, Email: A.Macintosh@leeds.ac.uk. eParticipation perspectives.
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Centre for Digital Citizenship Success, Failure & Challenges of eParticipation Ann Macintosh Professor of Digital Governance Centre for Digital Citizenship Institute of Communications Studies The University of Leeds, Email: A.Macintosh@leeds.ac.uk
eParticipation perspectives Identifying & analysing issues, discussions, people Designing & applying tools & processes Understanding eParticipation Doing eParticipation Measuring political, social & democractic effects Evaluation & Impact
Success, failure & challenges:Equity • Failures in current state: • Lack of understanding how divides impact on representativeness of eParticipation • Limited reliability and acceptability of eParticipation decisions Challenges for success • Acknowledging multi-cultural and multi-ethnic society • Understanding factors of exclusion • Role of mass media to reach excluded sections of society →
Success, failure & challenges:Institutions and Stakeholders • Failures in current state: • Institutional & political resistance to eParticipation • Lack of commitment from elected representatives • Overlapping initiatives by public agencies Challenges for success • Create environment and culture to engage with eParticipation • Online visibility and internal communication • Understanding problem-solving and power-sharing →
Success, failure & challenges:Information systems • Failures in current state: • Dependent choice of technology design and application for research • Lack of formal representation of information Challenges for success • Change of emphasis to a holistic view of design and application • eParticipation design environment • Advancing knowledge technologies →
eParticipation Research Priorities Inclusive eParticipation • Focus on growing multi-cultural and multi-ethnic shape of society • How eInclusion research can benefit eParticipation • Investigating relevance of technology devices
eParticipation Research Priorities Representatives and eParticipation • Investigating relevance and added value of eParticipation to engage politicians • Understanding what politicians think about eParticipation
eParticipation Research Priorities Social Networks and eParticipation • How formal consultations are taken up by public sphere • How effectively online consultations are inter-connected with other sites on same public-policy issue
eParticipation Research Priorities Understanding the conversation & supporting deliberation • Capturing the meaning of public debate • Investigating multi-media information to support debate • Supporting moderation & facilitation
eParticipation Research Priorities Cultural & normative differences • Does ‘political participation’ have common meanings across Europe & amongst different social actors? • How are key terms relating to eParticipation used & applied by various actors?
eParticipation Research Priorities Quality and Impact of eParticipation • Focus on how eParticipation affects democracy • Integrating criteria and methods for assessing eParticipation • Investigating long term impacts
Conclusions Needs more inter-disciplinary research Needs consideration of a range of technologies (old and new) Needs commitment from all stakeholders Thank you Current eParticipation is both a success and a failure!