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ALT-F4 Inc.

Company Equipment Upgrade Proposal. ALT-F4 Inc. The Current Situation. It has been five years since Alt-F4 Inc. has upgraded any of it’s equipment. 200 Computers 8 Servers Hubs, Routers, and Telephony Equip. All of this equipment is out of date and needs to be replaced. The Solution.

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ALT-F4 Inc.

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  1. Company Equipment Upgrade Proposal ALT-F4 Inc.

  2. The Current Situation • It has been five years since Alt-F4 Inc. has upgraded any of it’s equipment. • 200 Computers • 8 Servers • Hubs, Routers, and Telephony Equip. • All of this equipment is out of date and needs to be replaced.

  3. The Solution • Utilize budget: • $900,000 for new hardware • $200,000 for new software • This budget will be used to replace all existing equipment. • The budget will include enough to plan for upgrades, maintenance, emergencies. • As the current demand for domestic help desk service increases we expect there will be a need for future expansion of company equipment.

  4. Hardware Recommendation • We will be replacing all 200 computers. • 180 Help Desk Workstations • 10 Receptionist Stations • 10 Administrative Stations

  5. The Workstation Computers • HP Compaq 6000 Pro Small Form Factor PC • Intel® Pentium® Dual-Core E6300 processor (2.80 GHz, 2 MB L2 cache, 1066 MHz FSB) • 2GB DDR3 1333 MHz • 60GB 7200rpm SATA 3.0Gb/s • 3 years parts, 3 years labor, & 3 years onsite service (3/3/3) standard warranty. • Genuine Windows® Vista Business • We will use these for 180 workstations

  6. Power User Computers • HP Compaq dx7500 Small Form Factor • Core 2 Duo 3.33 GHz L2-6MB • 4 GB of DDR2-800 • 250GB SATA Drive • SATA 16X Light Scribe Drive • 3 year warranty on parts/labor/on-site • Grand Total - 200 workstations + shipping – $122,051.16

  7. Server Recommendations • Currently we have 8 servers. We will be replacing them with 4 units that have the capability and performance of 2 units each.

  8. The Server Computers • Configurable HP ProLiant ML370 G6 Small Form Factor Tower Server • 2x Quad-Core Intel® Xeon® Processor E5504 (2.00GHz, 4M Cache, 80 Watts, 800MHz) • 1.5 TB of Hard Drive Space • Microsoft® Windows® Server 2008 R2 Enterprise Edition • 3 years parts, labor and onsite service (3/3/3) standard warranty. • Grand Total - 4 Servers + shipping - $35,176.00

  9. Server Roles • Server 1 will be configured as a Global Catalog and PDC Emulator. • Server 2 will be the Schema Master and the Domain naming Master • Server 3 will be the Infrastructure Master and the RID Master • Server 4 will hold the Intrusion Detection system and any other roles that will be required that may come up.

  10. Phone & Switch Recommendations • 5 – 48 port Switch’s, will provide room to expand in the future. • 200 VoIP telephones and headsets

  11. Switches and Phone Lines • 5 -T1 connections installed by Verizon to handle our phone lines • Total of 5 - T1 connections + installation – $2,800.00 • 5 – 48 port Cisco Small Business 10/100Mbps + 1000Mbps Switch • Total - 5 Switch’s + shipping – $9,249.95

  12. Router • CISCO1811/K9 10/100Mbps Security Router • It has 2 WAN Ports and 8 LAN Ports with 2 USB Ports for the printers • It retails from Newegg for $749.99 with 3 day shipping ($12.81) for a total of $762.80

  13. Telephone System • We are going to use a VoIP phone system. • The company that we have found for our phone system is Virtual PBX, www.virtual PBX.com. • They will supply the phone service we will supply the phones. • When a customer calls in it will work like this

  14. Telephone System Cont. • What the plan entails is 5 users with unlimited minutes for $49.99. You add blocks of 5 users for an additional $49.99 per month. • Base price is $49.99 a month. For 39 more blocks of 5 (195 more extensions) it will be $1,949.61 a month plus the $49.99 for a total of $1,999.60 per month. • $1,999.60 x 12 months = $23,995.20 per year, and $23,995.20 x 4 years = $95,980.80

  15. Telephone System Cont. • Incase of internet outages we will also get a standard line as a backup (analog phones). • We will get 50 lines, so we can keep some traffic still flowing. Hopefully the power will be restored quickly hence not the need for all 200 lines. • That plan for 2000 minutes costs $94.99 a month, for 4 years it will be $4,559.52. Each additional minute will cost 4.4 cents.

  16. Phones & Headsets for the VoIP: • D-Link DPH-125MS VoiceCenter IP Phones • PLANTRONICS EncorePro Monaural Headset • Total – 200 phones and headsets – $37,096

  17. Telephone System Cont. • The phone we will be using for the 50 emergency lines are the old phones the company possesses • Total cost for 4 years of PBX service, service for 50 emergency landlines, and new VoIP phones is $100,540.32

  18. Printers • For Alt+F4 Inc. We have decided on a 2 printer system and a print server. • The two printers we have chosen are the HP LaserJet M3035xs. It is a all in one, printer, fax copier. The printer retails for $1,990 • We are also getting 4 year warranties on the printers, which in involves on-site services for the two printers the cost is $1,898.00 • The print server we will buy is the HP Jetdirect 510x Fast Ethernet Print Server, it retails for $335.00. • 3-5 day shipping is a total of $176.00 • For a total of $6,389.00

  19. Uninterruptable Power Supply • For a UPS we have decided to go with APC Power-Saving UPS BE750G. We will buy 204 of them (200 workstations and 4 servers). • Cost of $99.99 each will be $20,397.96. • Shipping (2-3 days) will cost $2,430.25. • Total comes to: $22,828.21

  20. Hardware Cost Summary • Grand Total - all new Hardware $ 309,047.39 • Leaving $ 590,952.61 in our hardware budget. • This amounts to $ 147,738.15 per year for the next 4 years at Alt+F4 Inc.

  21. Recommended Help Desk Software • Novo Solutions “Basic Knowledge Workgroup Customer Suite” Contains a Knowledge base & Help Desk Software • The license for 5 computers (unlimited users) is $5,300 • Each additional workstation is $400. • 190 workstations need the software (180 employee computers with 10 management computers) • Base license is $5,300 + 185 additional workstations at $400 a piece = $79,300

  22. Microsoft Office 2007 Professional • We have decided to buy Microsoft Office 2007 Professional with all workstations from HP. • Each copy from HP will cost $329 • $329 * 200 = $65,800

  23. Anti-Virus Software • We have decided to use Kaspersky Business License, called Business Space Software • We will need 204 copies (200 workstations and 4 servers) • We will also need a renewal to meet the 4 year specification. • A 3 year license will cost $46.10 • A 1 year renewal will cost $16.20 • For 204 workstations for 4 years ($46.10 x 204) + ($16.20 x 204) = $12,709.20

  24. Software Summary • Grand total for new software is: $157,809.20 • Leaving $42190.80 for future software • That amounts to $10,547.70 per year over the next 4 years.

  25. Installation and Implementation

  26. Our plan calls for installing and implementing the new system within a 2 month period between February 1st, and April 1st. • All items will be ordered on February 1st. • All items should be in our possession within 7 days.

  27. There are four technicians available to work. • The first project we will accomplish is to set up the server computers, copy over data, create the necessary groups and folders, apply group and user policies, and test the functionality of the new servers. We estimate this should take..

  28. At the same time we order the equipment, we will hire Verizon to install 5 T1 lines. They say it will take 1month to install. • Until Verizon has the T1 lines install we will set the new equipment up to work with the old system. • Then we will set up, install, and test the 10 administrator computers, this should take only 1 day. • Then we will set up, install, and test the 10 receptionist computers, this should take only 1 day.

  29. Next we will setup, configure, and test the help desk computers in groups of 20 computers. • While waiting for the T1 lines, we will kill disk all the old computer systems. • When the T1 lines are installed we will begin by installing the new routers and converting and test the servers in the new system.

  30. Then we will convert and test the Administration computers on the new system. • Then the Receptionist computers • Then the Help Desk computer • Then install the new printers • Last we will install the backup phones.

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