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Information Technology Governance. What? Why? How? What’s Next?. Information Services Committee April 21, 2006. What?. the process by which organizations align IT actions with their performance goals and assign accountability for those actions and their outcomes.
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Information Technology Governance What? Why? How? What’s Next? Information Services CommitteeApril 21, 2006
What? • the process by which organizations align IT actions with their performance goals and assign accountability for those actions and their outcomes. • establishes the decision rights and accountability framework for encouraging desirable behaviours in the use of IT. • defines who makes decisions and/or how.
Why? • IT is now a fundamental component of virtually every aspect of the University. • major impact on organizational outcomes • significant investments (people, $$$, capital) • a highly diverse and interdependent environment • rapid innovation and change
How? Mike Rules.
How? Establish a clear and known decision making framework. Define processes for exception management. Monitor and influence alignment with policies. Communicate.
Five IT Decision Areas • Principles • role, models, behaviours, funding • Architecture • technical choices and standards • Infrastructure • shared services and resources • Enterprise Applications • requirements and exceptions • Investments • where, how much, approval, monitoring
Five IT Decision Areas • Principles • Architecture • Infrastructure • Enterprise Applications • Investments
IT Governance Archetypes • University Executive • senior executives, Board • IT Leaders • IT management • Federal • unit managers + IT leaders • Duopoly • unit manager + IT leader • Other
IT Governance Archetypes • University Executive • IT Leaders • Federal • Duopoly • Other
PEC PEC PEC CIO+ CIO+ CIO+ CIO+ CIO+ Governance ISC ISC ISC ISC Unit ISC VPAC ITSIG VPAC ITSIG Unit Unit
Next Steps • PEC support and engagement • initiate a campus discussion on IT governance • design and approve an IT governance framework (e.g. the decision matrix) • create an executive IT committee (PEC) • create an IT architecture and infrastructure committee (CIO +) • clarify and re-assert the roles of ISC, ITSIG, VPAC and others.