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This project governance and technology bureau provides 24/7 technical support, application development, connectivity, and security guidance to criminal justice agencies. It emphasizes strategic planning, resource allocation, and centralized decision-making to streamline functions and eliminate redundancies. Implementing effective IT governance ensures formal project review, financial considerations, and a balance of organizational issues. By establishing clear policies and procedures, the project aims to enhance technology management and support long-term goals.
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Technology Bureau • Provides Statewide Criminal Justice Agencies and the Department of public Safety with 24 X 7 technical support, computer resources, application development, connectivity, and security guidance. • Has fixed resources
Resource Allocation • Strategic Planning • Available Hours vs. Allocated Hours • Various resources used on wide variety of projects. • Each area impacts the others. • Coordination eliminates conflicts and over-allocation. • Factor in DPS demands
Strategic Planning Identify • Vision, strategies and guiding principles to meet current needs and long-term goals. • System costs and the need for support over the life of the system.
Strategic Planning • Centralized Decision-making and Purchasing • Eliminates redundancies • Streamline functions • Establish priorities • Consider all demands
Often benefits of implementing a technology seem obvious…But the obstacles are not recognized.Failure to recognize how IT projects affect future support and other users.
Administrators must re-think technology management Consolidate and coordinate effortsBudgeting and Grant seeking based upon a strategy, not just what money is available.
IT Governance • Establish: • “Technology Project Initiation” policy/ procedure • Ensure formal project request and review • Technology Advisory Body • Establish vision and strategy • Review, approve/deny projects • Considering financial, organizational, legal, technical, political, business and other issues.
How to get there • Decide on appropriate Governance Body • Advisory Committee • Broad/balanced representation • Steering Committee • Law Enforcement Agency bias • User vs. oversight role • Re-define role • Technical Committee • Present form/what is role • Form a new Committee
Policy/Procedures • Define Role of Governance Body • Write project initiation policy/procedure • Advisory vs. Mandatory