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Visual Management – an Overview. What is Visual Management?. Visual Management is a set of techniques for creating a workplace embracing visual communication and control throughout the work environment.
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Visual Management – an Overview
What is Visual Management? • Visual Management is a set of techniques for creating a workplace embracing visual communication and control throughout the work environment. • The visual management philosophy is underpinned by the view that ‘what gets measured & displayed gets done’ • It makes it easy to understand the processes which have been put into place
The Vision • The work environment should be immaculate, safe and self-cleaning • Standards are easy to recognise and abnormal conditions are quickly identified, enabling speedy analysis & resolution. • Performance and progress are readily apparent to employees. • Plans are in place to significantly reduce or remove waste and defects in the process.
Two Tools of Visual Management Displays To make staff aware of related data and information – charts, graphs etc Controls To guide the action of staff members – sign boards, dos and don’ts signs
Visual Display • Using visual mechanisms to communicate information • Visual display builds on the fourth ‘S’ (standardise) • Show how to do the job (standard, agreed-upon best practice). • Show how things are used. • Show performance status. • Identify hazardous areas
Types of Visual Display • Product and process information • Area information, boundaries • Standard work instructions - Standard work charts, etc • Performance information - tracking against key metrics • Status of current issues and improvement activities • Schedules of maintenance, calibration or other support activities
Visual Control • Goes beyond simply tracking and reporting performance and any • Highlights deviations that occur from the planned outcomes. • Many forms of visual control exist in the Lean workplace
Types of Visual Control • Shadow boards • Indicators on various items e.g. gauges • Heijunka boards – showing the status of daily schedules • Design pull systems (Kanban)
Benefits of Visual Management • Leads to information sharing. • Facilitates worker autonomy. • Supports elimination of waste. • Fosters continuous improvement. • Exposes abnormalities. • Enables quick response & recovery. • Promotes prevention. • Maintains the gains.
Steps Required To Implement A Visual Management System • There are three basic steps: • Organise the workplace using 6S • Ensure that all required work standards, instruction and related information are clearly displayed in workplace • Control workplace processes by exposing and stopping errors and by preventing future occurrences