The Learning Center

1. The Learning Center Building Pathways to Student Success

2. Mission Statement and SLOs The mission of  The Learning Center  is to develop student skills, prepare students to be independent learners, create a community of learning, and develop a passion for teaching among student tutors. • Improved in individual study skills and study habits • Improved performance in coursework

3. What is The Learning Center (TLC) • Designated section numbers in accordance with Title V • Clearly stated SLOs • Students must enroll in section number to utilize services; therefore, student ID is required. • Generates FTEs for the District • Has an instructor of record, meeting Title V minimum qualifications • Follows Title V Regulations • Serves all COC students and faculty • CCC, VLC, and Online Locations

4. Who Are The Peer Tutors? • Recommended by faculty under Title V • Several hold Bachelor and Master Degrees • Many are COC graduates or currently attending COC • TLC Employs over 200 instructional and non-instructional workers • Specialists in their content area • Many have gone on to become educators, including COC faculty • Community and student volunteers

5. What Subjects Are Tutored? • During all hours of operation: • Math • English/Writing • Computers/CIT • During limited hours (check our website): • Chemistry • Biology/Microbiology • Accounting/Business Math • Physics and Engineering • German, French, Spanish and ASL • Philosophy • History • Psychology • Political Science • Sociology • Communications

6. Services For Students For Faculty Attendance Reports Testing Services Online Tutoring Custom Referrals In-class tutorial assistance for special projects FLEX opportunities Student Tours Room Reservations Lecture capture Room Study Rooms with cameras • Tutoring • Group Study Rooms • Workshops • Guided Learning Activities • Study Jams • Textbook Access • Study Resources • Test Proctoring • Computer Use and Printing • ATM Machine • Online Tutoring • Calculators

7. Testing in TLC Dedicated space for paper-based and computer exams In-room testing proctors to maintain academic integrity NetSupport to monitor computer- based exams Lockers for student belongings Secure test storage and return Computerized tracking system Over 12k Exams last year Examination Information Forms available online Dedicated testing staff email Supervised by full time classified staff

8. A Pathway to Student Success • In all analyses, students who participated in tutoring outperformed students who did not, regardless of the amount of tutoring they received and the measure of success (retention and success rates). • Students pursuing tutoring are more likely to succeed than other students, negating any claims that students pursuing tutoring are less capable. • In the 2012/2013 academic year, TLC generated over $500k in FTEs. • In the 2012/2013 academic year, TLC served over 10k students. • In the 2012/2013 academic year, TLC administered over 12k exams.

9. Supplemental LearningSupplemental Learning is a set of learning activities students can attend on their own to improve the college experience. They can work on improving English or Math skills, or develop their learning potential by attending Study Skills activities. WORKSHOPS • Led by faculty • Attendance Reports Available • Required, recommended, extra credit, or voluntary • Scheduled at specific times GUIDED LEARNING ACTIVITIES (GLAS) • Individual and self-paced • Computer tutorials students complete which are reviewed by tutors • Attendance Reports Available • First- come, first-served during GLA operating hours

10. Incorporating SL Activities • Allow for credit or extra credit • Staggered due dates • Topics in alignment with classroom activities/assignments • FYE Requirements • Weekly attendance reports

11. Retention Rates 21% of students completing 5 or more activities had higher success rates in math 49% of students completing 5 or more activities had higher success rates in English 10% of students completing 5 or more activities had higher success rates across disciplines

12. Custom Referrals Struggling Students SAMPLE REFERRAL Individualized Feedback for instructor Clear communication with tutorial staff Support for classroom assignments Layered form of education to improve retention rates

13. Accelerated Learning • The Learning Center provides tutoring and learning tools for accelerated students to be successful and less stressed • Accelerated Learning Students frequently experience additional stress from the rapid pace of classes. To combat this challenge, Accelerated Learning students should seek out the services offered by The Learning Center as frequently as possible. • Being well-prepared helps reduce stress • Many Accelerated Learning students are successful working adults, and upon returning to school ehy are suddenly dealing with being in the unfamiliar role of the novice, causing even more stress. • TLC’s Test Anxiety Workshops are especially helpful to Accelerated Learning students • TLC is open Saturdays 9am-1pm

14. Math Computer Assisted Learning(mCAL) • mCAL - Alternative to Traditional “lecture only” format of most math classes • Computer tutorial software with examples & explanations that can be accessed during class or anytime to help students better understand concepts • Each mCAL class has an in-class tutor to help students learn more effectively • Pretests given to ensure test readiness • Online Quizzes – multiple attempts – 80% required to pass • Exams • Students must have completed all required preliminary assignments • Multiple attempts – 80% required to pass • Final Exams • Students must have completed all required preliminary assignments • “C” “B” and “A” Level Finals • Multiple attempts for each level – 80% required to pass

15. Computer Programs and Services Computers for Student Use Computer Tutoring Microsoft Office Professional (Word, Excel, Access, and PowerPoint) Adobe Photoshop SPSS AutoCAD Minitab Quickbooks Pro And more! • Blackboard Support • Students must purchase a refillable print card – initial cost $1.00 • 6-in-1 memory card reader • Copiers • Headphone • Free Wi-Fi • Laptop charging stations • Study Rooms with computers and cameras