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Safety Management. What is Management?. The science of getting things done through other people. Management Roles: Designer of programs Administrator of programs Auditor of programs Evaluator of programs. Keys to Management Performance.
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What is Management? The science of getting things done through other people. Management Roles: • Designer of programs • Administrator of programs • Auditor of programs • Evaluator of programs
Keys to Management Performance • Management must create the environment to motivate workers • Selection of the right: person, job and environment • Behavior and interpersonal skills essential
Human Behavior and Safety “The Troubled Employee” • an employee whose personal problems interfere significantly with job performance. How does the troubled employee effect the organization?
Human Behavior and Safety Psychological factors that influence safe behaviors: • Individual Differences • Motivation • Frustration and Conflict • Employee Attitudes
Human Behavior and Safety Stress in Workplace !!!! • Examples? • Who creates them? • Effects on safe behaviors? • Coping with stress?
Human Behavior and Safety Safety Techniques to Address Human Behavior: • educating employees in proper safety methods • observing/discussing and measuring safe behaviors as the occur • reinforcing safe behavior
Human Behavior: Creating Change • A company with a strong safety culture typically experiences few at-risk behaviors, consequently they also experience low accident rates, low turn-over, low absenteeism, and high productivity. • Top management support of a safety culture often results in acquiring a safety director, providing resources for accident investigations, and safety training.
Human Behavior: Creating Change • Ultimately, safety becomes everyone's responsibility, not just the safety director's. • Management and employees are committed and involved in preventing losses.
Safety Leadership • What makes people want to follow a leader? Why do people reluctantly comply with one leader and passionately follow another to the ends of the earth?
6 C’s of Leadership • Character • Charisma • Commitment • Communication • Competence • Courage
6 important things that all leaders do: Listen and Learn from others Energize the organization Act for the benefit of everyone Develop themselves and others Empower others to lead Recognize achievement
Listen and Learn from others • Adopt the 2/1 rule • Listen to what is NOT being said • Let others speak first • Encourage people to dump on you • Learn from failures • Promote a “culture of learning” • Listen to yourself
Energize the organization • Share successes • Encourage people to meet and mingle • Develop a plan that does away with “isolationism” • Plan timely development sessions to recharge your members • Use humor liberally
Act for the benefit of everyone • Just do it! • Set the example: Walk the talk • Be willing to make the tough decisions • Go on a problem hunt • Remember “The Hard Right” • Be a champion
Develop themselves and others • Think! • Know thyself • Be driven by vision, but willing to nurture the ideas and talents of others • Demonstrate a willingness to teach others • Be honest • Tell others what you expect
Empower others to lead • Ask others to “drive for a while” • Foster and encourage cooperation • Learn to manage a diverse team • Learn to let go • Delegate responsibility . . . & authority • Anticipate problems and head them off before they occur • Focus on results
Recognize achievement • Good ideas and good people need to be noticed • Remember that recognition is critical to self-esteem • Be sensitive to those who don’t like a fuss • Make a big deal of achieving goals • Remember that people marry people, not organizations
Managing Safety and Health Programs
Introduction • Research indicates several benefits to companies who establish effective worker safety and health programs: • Reduction in the extent and severity of work-related injuries and illnesses • Improved employee morale • Higher productivity • Lower workers’ compensation costs
Introduction • An effective safety and health program makes all the difference in preventing injuries and illnesses in the workplace. The result is lower accident-related costs. • Other benefits include: • Reduced absenteeism • Lower turnover • And it's the right thing to do.
Integrated Approach to Health and Safety Programs • The best Safety and Health Programs involve every level of the organization, instilling a safety culture that reduces accidents for workers and improves the bottom line for managers. • To be most effective, safety and health must be balanced with, and incorporated into, the other core business processes.
Major Elements • Keys to an effective program: • Establishing program objectives • Establishing organizational policy • Establishing responsibility • Management commitment and employee involvement • Worksite analysis • Hazard prevention and control • Safety and health training h
Establishing Program Objectives • Some objectives may include: • Gaining and maintaining support at all levels • Motivating, educating and training to recognize, report and correct hazards • Engineering hazard controls into the design • Providing a program of inspection and maintenance • Complying with safety and health standards • Educating staff
Establishing Organizational Policy • The policy statement should reflect: • The importance that management places on the safety and health of its employees • Their commitment • An emphasis on minimizing incidents and losses • Their intent to comply with standards • The need for leadership, participation, and support of entire organization
Establishing Responsibility • Management Commitment • Have monetary resources • Provide motivation to get things done • Leadership
Management Commitment • Show commitment to safety • Safety and health policy statement • Clear program goals and objectives • Visible involvement in program from top management
Management Commitment • Assignment of safety and health responsibilities • Clear communication of program goals
Management Commitment • Provide adequate authority to responsible personnel • Hold managers, supervisors and employees accountable for meeting their responsibilities • Measure/evaluate program
Establishing Responsibility Other roles: • Housekeeping and Maintenance • Purchasing Agents • Employees (to come…)
Employee Involvement • Active role for employees: • Workplace inspections • Hazard analysis • Development of safe work rules • Training of coworkers & new hires
PRO’s Provides active participation and cooperation Serves as a forum for discussion/facilitate communication Employees can communicate problems openly Combined knowledge base Produce effective solutions CON’s Can be unproductive and ineffective Safety Committees
Safety Committee Responsibilities • Evaluate effectiveness of safety programs • Detect unsafe conditions and practices • Improve safety policies and regulations • Recommend control measures • Assess the implications of changes in work tasks, operations, and processes • Compile and distribute information to employees • Analyze incident and injury data…
Group Activity • Get in groups • Select an industry (e.g., healthcare, steel manufacturing, food manufacturing, construction, etc.) • As a group, determine the following: • Who is on the committee • Why/how they can contribute • Who leads the committee • What issues will you discuss • How is the information relayed from the committee to employees • Do you have any “sub-committees” • Establish a mission statement • How often will you meet • What times will you meet