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. . Negotiation and Your Career. Sally Schmall , MSW, SPHR Academy Coaching http://AcademyCoaching.com sallyschmall@academycoaching.com. Negotiations. . . We negotiate every day. We all have a style of negotiation. Competitive. Cooperative. Negotiation styles. C ompetitive.
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. Negotiation and Your Career Sally Schmall, MSW, SPHR Academy Coaching http://AcademyCoaching.com sallyschmall@academycoaching.com
We all have a style of negotiation Competitive Cooperative
Negotiation styles Competitive Cooperative Initiates granting concessions Vulnerability to exploitation • A high initial demand • Likelihood of impasse
Both the competitive and cooperative strategies focus on the opposing “positions” Each negotiator attempts to achieve as many concessions from the other as possible.
PRINCIPLED NEGOTIATION – HARVARD NEGOTIATION PROJECT • It is a strategy largely based on problem-solving or integration • The style is hard on the merits, soft on the people
Principled negotiation sets out to: • Separate the people from the problem • Focus on interests, not positions • Generate a variety of possibilities before deciding what to do • Insist that the result be based on some objective standard
SEPARATE THE PEOPLE FROM THE PROBLEM Perception Emotion Communication
Conversation starters • “I value our relationship, and hope you know that my goal is to create a solution that doesn’t compromise our working relationship.”
FOCUS ON INTERESTS, NOT POSITIONS How to identify interests
Conversations starters • “What do we think we really are trying to achieve?” • “Who else needs to share this aim for this project to succeed?”
Talking About Interests Getting someone’s attention
Conversation starters • “What would it take to “bury the hatchet” enough to be open to a different relationship?
INVENT OPTIONS FOR MUTUAL GAIN Broaden your options
Conversation starters • “If you had to come up with different solutions what would be your preferred top 3?”
INSIST ON USING OBJECTIVE CRITERIA Deciding on the basis of will is costly
Conversation starters • “How can we work together to identify sources of objective criteria before we discuss options?” • As an example, in negotiating to purchase a particular car, we would want to look at what that car sells for at other dealerships. • What do similar cars sell for? • What does the blue book (or red book if applicable) say the price should be? • What is the previous year’s model selling for?
"YES, but..." • What if they are more powerful? • Know your BATNA (Best Alternative to Negotiated Agreement) • The better your BATNA, the greater your power • Consider the other side's BATNA
Summary • Redefine "winning“ • Seek options and the solution will follow • Learn from doing—practice, practice, practice