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Using Appreciative Inquiry for a QSEN Integration Project in a Private Urban BSN Program. OFFICE OF XYZ. Danielle Walker PhD, RN, CNE Caitlin Dodd MSN, RN, CNE Linda Humphries DNP, RN, ACNS-BC, CCRN Gina Alexander PhD, MPH, MSN, RN Lynnette Howington DNP, RNC, WHNP-BC, CNL
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Using Appreciative Inquiry for a QSEN Integration Project in a Private Urban BSN Program OFFICE OF XYZ Danielle Walker PhD, RN, CNE Caitlin Dodd MSN, RN, CNE Linda Humphries DNP, RN, ACNS-BC, CCRN Gina Alexander PhD, MPH, MSN, RN Lynnette Howington DNP, RNC, WHNP-BC, CNL Barb Patten MS, RN, CNE
How it all began • Administrative Suggestion • Charges • Taskforce creation • Volunteers with interest in QSEN • Attendance at QSEN conference in 2016
How Appreciative Inquiry Impacted our Process • Valued our faculty’s time • Knew that quality and safety was being addressed • How • Where • Common Language • Didn’t want the “just one more thing” mentality
Define • What is QSEN • Faculty education • Creating a common language • Is “Informatics” the same for everyone? • Are these descriptions what you think of? • Invoking a desire to work on QSEN • Why do we care? • Extrinsic motivation • Valuing the contributions already occurring
Discover • Getting buy in • Current measurement methods in place • ATI results • Organizing the discovery process • 1st attempt • Regroup and Restart
Example Data Collection Grid Beginner Intermediate Advanced
Identification of Gaps • Looked at data collected as a whole • Identified broad areas of overall weakness • The attitudinal domain across all competencies • Evidence Based Practice • Safety • Quality Improvement
Dream • What do we want moving forward • Empowering people to use their big ideas • Educate faculty on how to advance QSEN • Taskforce started idea generation, design, and delivery • Good catch and error reporting system • QSEN newsletter • Invited others to follow our example • Created processes that valued input from others
Design • Taskforce reported back to faculty • Design is concurrent through out process • Brainstorming workshop to design and deliver • Each identified gap area will have a brainstorming session • Signup based on interest area • Held during all faculty (required) meeting
Deliver • Implementation of projects beginning in Fall 2017 • Good Catch Error Reporting • QSEN Newsletter • Faculty development programs to remind about and inspire QSEN content • Keeping the common language alive • QSEN Monitoring
Research We Valued and Used • Barton, A. J., Armstrong, G., Preheim, G., Gelmon, S. B., & Andrus, L. C. (2009). A national Delphi to determine developmental progression of quality and safety competencies in nursing education. Nursing Outlook, 57(6), 313-322. doi:10.1016/j.outlook.2009.08.003 • Beischel, K. P., & Davis, D. S. (2014). A Time for Change QSENizing the Curriculum. Nurse Educator, 39(2), 65-71. doi:10.1097/nne.0000000000000020 • Brady, D. S. (2011). Using Quality and Safety Education for Nurses (QSEN) as a Pedagogical Structure for Course Redesign and Content. International Journal of Nursing Education Scholarship, 8(1). doi:10.2202/1548-923X.2147