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Practicing the Low Demand Model with Your Staff. Paul Smits, LCSW Senior Policy Analyst University of South Florida M . Scott Young , PhD Research Assistant Professor University of South Florida. Getting the New Model in Focus Talk about the new model often
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Practicing the Low Demand Model with Your Staff Paul Smits, LCSW Senior Policy Analyst University of South Florida M. Scott Young , PhD Research Assistant Professor University of South Florida
Getting the New Model in Focus • Talk about the new model often • Talk about the differences in the new model • Use examples of how the model differs from the old model • Listen to the struggle of staff with the new model and help them brain storm on Low Demand/Harm Reduction approaches
Incident Reviews • Review all client incidents with staff and make sure “bad behavior” is not ignored • Focus on the opportunities to improve practice using harm reduction approaches • Reward staff interventions that practice harm reduction strategies
Best Practices • Morning huddles • Help staff practice the model one on one
Helping Staff Address Infractions • Shifting from punitive approaches to positive engagement • Have you addressed zero tolerance and punitive responses in your policies and procedures and code of conduct? • Practicing positive engagement with your staff after episodes of bad behavior • Reminding staff that Low Demand does NOT mean ignoring bad behavior and rule violations
The Learning Curve Practice Patience