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E-mail Technical Coordinators Meeting

E-mail Technical Coordinators Meeting. Kevin O’Rourke Steve Siirila Jan 9, 2008. Outages. Intermittent service on diamond due to heavy I/O (backups running during the day) Dec 17 1114-1202 (48min) Dec 18 1247-1252 (5min) Dec 19 1517-1527 (10min) Jan 7 1122-1247 (85min)

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E-mail Technical Coordinators Meeting

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  1. E-mail Technical Coordinators Meeting Kevin O’Rourke Steve Siirila Jan 9, 2008

  2. Outages • Intermittent service on diamond due to heavy I/O (backups running during the day) • Dec 17 1114-1202 (48min) • Dec 18 1247-1252 (5min) • Dec 19 1517-1527 (10min) • Jan 7 1122-1247 (85min) • Intermittent service on 33% of CAH servers due to runaway client from application at library • Jan 4 1525-1542, 1607-1608 (18min) • POP service on garnet spotty on 12/17 due to problems during certificate renewal (chaining)

  3. AutoFiled Folder Issues Outlook Express 6, Eudora, and Pegasus have problems accessing AutoFiled folders Workaround: Use GopherMail Thunderbird: be sure to enable Allow server to override these namespaces Outlook and OS X Mail: be sure the IMAP root setting is left blank

  4. AutoFiled Folder Issues (cont.) New managers page option added to allow for symbolic link creation Pro: allows user to see AutoFiled folders Cons: Service interruption on AutoFiled server (while rare) would result in general IMAP interruption When used with clients which DO honor namespaces, AutoFiled folders would be displayed twice

  5. UMCal Archiving • Expiring calendar data monthly starting as early as 2/1 • Keeping 18 months • Older data kept at least 7 years • Made available on request (ICAL format) • Clients such as Mozilla Sunbird, Outlook, and Mac ICAL can import these files • Making available via web is not practical • Loading these files into the UMCal client is NOT supported • Necessary for performance reasons

  6. Self-serve password reset • Available for student accounts only • May eventually be allowed for other account types • Pilot starting mid-January • Production rollout is anticipated by the 2nd week of the semester

  7. WebMail 3/Pro Phase-out • WebMail 3.0 and WebMail Pro will be going away July 1, 2008 • Usage is dropping • Working with Usability and Disability Services to determine if/what changes are needed to Gophermail

  8. Bits ‘n’ Bytes • LISTSERV upgraded; performance improvements to web interface

  9. Kevin O’Rourke kor@umn.edu 612-626-8354 Steve Siirila sfs@umn.edu 612-626-0244 Internet Services isgroup@umn.edu ‘Till next month…

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