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Communication & English @ work

Communication & English @ work. Daniel Wu CKO, Asus 10-13-2011. Agenda. English @ work place (30 min) Communication in Reality (20 min) Q & A (10 min). English @ Work place. What is “work place”?

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Communication & English @ work

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  1. Communication &English @ work Daniel Wu CKO, Asus 10-13-2011

  2. Agenda • English @ work place (30 min) • Communication in Reality (20 min) • Q & A (10 min)

  3. English @ Work place • What is “work place”? • A group of people, a team, a defined goal, a set of required tasks, limited resources, finite time, measurements, … win / lose; $ • Effective Communication is one of key successful factors (KSF) to achieve the goal • English plays a major role in effective communication, but it is NOT all. • English is one of key languages (ex., global contract, technical spec., domain knowledge, country events, …) • Most of Top performers are good communicators (say, listen, write, read)

  4. Emails @ work • Send; RE; FW; • To: • CC: • BCC: • Subject: • Content: • Language: • Attachment:

  5. Form and Style • Form • Style • Vocabulary • Grammar • Complete sentence (有頭有尾) • Simple is beautiful ! • KISS keep it simple and stupid

  6. Context & Content • Context & Content are more important than form & style • Context: check assumptions before you say • Content: Say what you mean and mean what you say (言之有物) • Macro view v.s. Micro view • Too much v.s. Too little • Complete story (完整故事) • Say what you believe based on facts and data

  7. Photo, Audio, Video • Mobile devices (phone, pad, Camera, …) • A picture is worth thousand words • Trends in Key words / new words ??? Orz • Emotional icons ???  • Be professional !

  8. Social media (clouds) • Internal: • EIP • Professional Sites • Group sites • External: • Youtube; Facebook; • Forums • Blogs

  9. Agenda • English @ work place (30 min) • Communication in Reality (20 min) • Q & A (10 min)

  10. Communication in Reality • Face complexity • Handle urgent events • Coordinate with multiple teams • Align with global efforts • Deal with pressures (ex., time, KPI, …) • Manage changes • Handle conflicts • Solve mis-communications

  11. Confidentiality & Privacy • Company confidentiality (strategy, cost, …) • Personal Privacy (salary, personal relationship, … ) • Intellectual Property (專利權) in high tech • Information security • Be sensitive !

  12. Questions & Answers Daniel_wu@Asus.com

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