Writing effective business emails

1. Writing effective business emails February 6, 2013

2. Get to the point • Be concise • Use bullets, italics, short paragraphs, bolding • Looks & design matter! • Don’t forget attachments! • Be aware of the rhetorical situation & hierarchies of power • Use a descriptive subject line • Consider them public documents • Avoid all caps • Use simple sentences • Proofread! Tips

3. Purpose: scheduling an interview to discuss goals for document creation in preparation for writing proposal • Start with greeting, introduction to group • Ask for availability (perhaps suggest yours) • Meeting place? • Preferred method of contact • When interview needs to be conducted by (2.19) • Useful to see if they received my email, if they have any questions, provide a timeline The client follow-up email

4. See handout from class • Use a Google Doc to brainstorm questions as a group The Interview

5. Web resumes • In groups of three, examine the following resumes and write down principles of a strong web resume • Put two of these principles on the board • http://nferdo7.wix.com/nickferdon • http://kspragu0.wix.com/katherinesprague • http://ewillia1.wix.com/emiliewilliamson Web Resumes

6. Now, thinking back to what you learned in the reading, what do you think about the typography used in the three web resumes you just examined? Typography