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Congratulations! You have successfully logged on to today’s Loaves+Fishes webinar!

Congratulations! You have successfully logged on to today’s Loaves+Fishes webinar! Dealing with Difficult People & Resolving Church Conflict p resented by Lorene Duquin The audio portion of the webinar will start in a few moments. There is currently no audio playing!

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  1. Congratulations! You have successfully logged on to today’s Loaves+Fishes webinar! • Dealing with Difficult People & Resolving Church Conflict • presented by Lorene Duquin • The audio portion of the webinar will start in a few moments. • There is currently no audio playing! Are you dealing with a difficult person or a specific conflict in your church? In a few words, please tell us what made you sign up for today’s webinar. Comments will remain anonymous, of course! Take a moment now and type your answers in the chat box and click “send”. Thank you!

  2. Welcome to today’s Loaves+Fishes webinar: Dealing with Difficult People and Resolving Church Conflicts Presented by: Lorene Duquin Moderated by: Tracy Stewart

  3. The audio portion of this webinar will be delivered directly through your computer speakers or attached headphones. If you can’t hear the audio via that method or if you would prefer to listen over the phone: 1. Look for the word “Audio” on the right side of YOUR computer screen and click it to expand the box. Click the button next to the word “Telephone.” 2. Dial the phone number listed. Listen for the prompts and enter the Access Code and Audio PIN. Now you should hear me! 1 2

  4. Can you hear me now??? If you are having any technical trouble, please call the Go to Training customer service line directly at 1-800-263-6317. Moderated by: Tracy Stewart

  5. Our webinar is interactive! We invite you to submit questions throughout the webinar using the Chat Box . • Ask a Question! • Offer a Comment! • Share an Insight! Click on the word “Chat.” Type your questions in the box that says “Type message here.” Remember to click “Send”! 1 2 3

  6. Congratulations! You have successfully logged on to today’s Loaves+Fishes webinar! • Dealing with Difficult People & Resolving Church Conflict • presented by Lorene Duquin • The audio portion of the webinar will start in a few moments. • There is currently no audio playing! Are you dealing with a difficult person or a specific conflict in your church? In a few words, please tell us what made you sign up for today’s webinar. Comments will remain anonymous, of course! Take a moment now and type your answers in the chat box and click “send”. Thank you!

  7. Instructions to Download Handouts Click on the word “Materials,” then click on the name of the handout link. This will download the handout to your computer in just a minute or two. You can download handouts any time before, during, or for ten minutes after today’s webinar!

  8. Instructions to Down Handouts and To Ask Questions or Chat Click on the + beside the word Chat. Type your questions in the chat box and click “send” Click on the + beside the word Materials, then click on the name of the handout link.

  9. Call us for more information or to join an online demo! 800-348-2889 ext. 2127 Promo code: 14OLG200 • Consistent Cash Flow • Parish receives funds when parishioners are vacationing, ill or inclement weather keeps them from attending Mass. • Increase Contributions • Regularly scheduled gifts occur automatically. • Mobile Friendly • Parishioners can create, change or update gifts to the parish from the convenience of their hand-held or tablet devices, anywhere, any time. • Secure and Confidential • No need to store parish account information; Online Giving keeps the information confidential for you!

  10. Upcoming Loaves+Fishes Webinars April 2, 2014 at 2:00 PM or 7:00 PM Eastern Social Media with Steve Hewitt $109 per person Log on to www.osvoffertory.com for more info or to register! April 8, 2014 at 2 PM Eastern Bringing New Excitement to Parish Ministry $59 per parish or $129 per Arch/diocese Log on to www.osvoffertory.com for more info or to register! May 6, 2014 at 2 PM Eastern Increased Offertory Program FREE! Log on to www.osvoffertory.com for more info or to register!

  11. We will start at the top of the hour, 2 pm Eastern! Today’s Loaves+Fishes webinar: Working through Parish Change: How to Help Parishioners Through Transitions The audio portion will start in a few minutes. There is currently no audio playing! Technical Note: There is currently no audio playing! If you feel you are having technical difficulties with audio or other issues, please call Go To Training Customer Service at 8-1-800-263-6317!

  12. Welcome to today’s Loaves+Fishes webinar: Working through Parish Change: How to Help Parishioners Through Transitions Presented by: Lorene Duquin Moderated by: Tracy Stewart

  13. The audio portion of this webinar will be delivered directly through your computer speakers or attached headphones. If you can’t hear the audio via that method or if you would prefer to listen over the phone: 1. Look for the word “Audio” on the right side of YOUR computer screen and click it to expand the box. Click the button next to the word “Telephone.” 2. Dial the phone number listed. Listen for the prompts and enter the Access Code and Audio PIN. Now you should hear me! 1 2

  14. Can you hear me now??? If you are having any technical trouble, please call the Go To Training customer service line directly at 1-800-263-6317. Moderated by: Tracy Stewart

  15. Our webinar is interactive! We invite you to submit questions throughout the webinar using the Chat Box . • Ask a Question! • Offer a Comment! • Share an Insight! Click on the word “Chat.” Type your questions in the box that says “Type message here.” Remember to click “Send”! 1 2 3

  16. Instructions to Download Handouts Click on the word “Materials,” then click on the name of the handout link. This will download the handout to your computer in just a minute or two. You can download handouts any time before, during, or for ten minutes after today’s webinar!

  17. Our Presenter Lorene Duquin • Writer, author and lecturer • Worked in parishes and on a diocesan level • Since 1992 active in ministry to alienated Catholics • Conducted lectures and workshops in churches and at national and regional diocesan conferences in US and Canada • Her articles have appeared in a variety of secular and Catholic publications • Recovering Faith: Stories of Catholics Who Came Home, Grieving the Loss of a Loved One, Could You Ever Come Back to the Catholic Church?, andWhen a Loved One Leaves the Church. • Lorie and her husband, Richard have four adult children and FIVE grandchildren

  18. Got questions? • Ask a Question! • Offer a Comment! • Share an Insight! Click on the word “Chat.” Type your questions in the box that says “Type message here.” Remember to click “Send”! 1 2 3

  19. Working through Parish Change Has been sponsored by

  20. Thank you for joining us today! Please help us by filling out the evaluation that will pop up at the end of this webinar.

  21. Instructions to Download Handouts Click on the word “Materials,” then click on the name of the handout link. This will download the handout to your computer in just a minute or two. Download today’s handouts now! The webinar will log off at 3:10 PM Eastern. THANK YOU for attending!

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