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Connected Care in Swindon Kate Jones, Senior Research Advisor

Connected Care in Swindon Kate Jones, Senior Research Advisor Carl and Mary, Community Researchers. What is Connected Care?. Connected Care is about doing things differently. Engages the community to define their needs

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Connected Care in Swindon Kate Jones, Senior Research Advisor

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  1. Connected Care in Swindon Kate Jones, Senior Research Advisor Carl and Mary, Community Researchers

  2. What is Connected Care? Connected Care is about doing things differently • Engages the community to define their needs • Provides a detailed understanding of the breadth and depth of needs within communities • Fits with the current and emerging government and commissioner agenda • Leads to improved joint working between health and social care services

  3. Our approach Resource Audit & Desk Research Community Audit Evaluation Connected Care Cost Benefit Analysis Service Redesign

  4. Case study Swindon Background • Commissioned by NHS Swindon and Swindon Borough Council • 12 Month project – Jan 2011/ Jan 2012 • Three areas – Central Ward, Penhill and Taw Hill • 20 Community Researchers- 13 have completed training course, 7 currently being trained. Designed a questionnaire and now ready to go out and start doing the research.

  5. Case study Swindon Next steps • 4 months to carry out the research • Questionnaires, Interviews, Focus groups • Set up a front line staff forum to involve front line staff in Connected Care • Produce an interim report on findings • Produce a final report with recommendations for changes/ improvements • Work closely with Swindon Borough Council and NHS Swindon to implement recommendations

  6. Impact across 10 areas • Over 160 community researchers recruited and trained • Hartlepool and Bolton: community run social enterprises • Suffolk: frontline staff developing drop-in for health and social care services; carers setting up support group • Basildon: local charity promoting mental well-being • Clacton: community-led timebank proposal • East Lancashire: building capacity of health services to engage with GRTs

  7. For further details please contact Kate Jones, Senior Research Advisor Tel: 0207 481 7657 Email:Kate.Jones@turning-point.co.uk, Website: www.turning-point.co.uk/connectedcare We turn lives around every day, by putting the individual at the heart of what we do. Turning Point is the UK’s leading social care organisation. We provide services for people with complex needs, including those affected by drug and alcohol misuse, mental health problems and those with a learning disability.

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