Connecting Disaster Resources with Disaster Needs

1. Connecting Disaster Resources with Disaster Needs How disaster Organizations Fit together in my community June 13, 2013

2. Panelists Pam Wakefield, Red Cross Jane Prinz, NVOAD Martha Kent, VDEM Hui-Shan Walker, City of Hampton Barb Putney, 2-1-1 Virginia

3. Panel Schedule Scenario Introduction Agency Overview and Scenario Response Question and Answer

4. Scenario Basics • August Tropical Storm in Atlantic • September 1, upgrade to Hurricane • Not turning, intensifying • Sept. 3, reaches CAT 1 • Landfall expected Sept. 8 • Sept. 7, Winds at 74 MPH • Landfall south of Hampton Roads • 5 inches of rain • Storm surge 3-4 feet • Tornadoes • Rivers and lakes reaching flood levels

5. Preparedness/Response/Recovery

6. American Red Cross Mission Statement ”The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.”

7. 5 Initial Actions - Disaster • Sheltering • Feeding • Assessment and Reporting • Impact, damage, needs • What Red Cross is doing • Liaison • Government • Community Partners • Public Information • How to get help • How to help

8. National Voluntary Organizations Active in Disaster (National VOAD) Our Mission National VOAD is the forum where organizations share knowledge and resources throughout the disaster cycle—preparation, response, recovery and mitigation—to help disaster survivors and their communities. Our Purpose To foster more effective service to people affected by disaster through communication, coordination, cooperation, collaboration, convening mechanisms and outreach. Our Principals – “the 4 C’s” Cooperation | Communication | Coordination | Collaboration

9. National Voluntary Organizations Active in Disaster (National VOAD) Disaster Preparedness & Response Activities • Support Members {State & National} • Represent activities • Members • Partners • Communication • enhance • facilitate • Facilitate situational awareness & reporting • Provide data & support coordination • Promote and assist with unified messaging

10. The Virginia Dept of Emergency Management manages and staffs the Virginia Emergency Operations Center, which serves as the operations center for state efforts before, during and after emergencies and disasters strike or threaten Virginia.

11. Major VEOC Functions • Watch Center: The Watch Center is the emergency point of contact for the Commonwealth, connecting the VEOC to local emergency managers across Virginia, to other state emergency operations centers across the country, and to partner agencies at the federal level.  • Localities can contact the Watch Center with unmet needs during an event.  Their local liaison in the VEOC will ensure that requests for assistance are assigned to an appropriate resource provider. • Planning Section: During a disaster, critical information is distilled at regular intervals to document past, present and future actions, plans and decisions of responders at the local, state and federal levels.  • External Affairs: In the Joint Information Center, Public Information Officers from state agencies work together to ensure the most accurate, up-to-date information is available to the public.  • Operations Section: Emergency response efforts are categorized into emergency support functions, which cover every response task from sheltering disaster victims to long-term community recovery.  There are 17 ESFs in Virginia, and, they work together on the Operations Floor during an emergency.  • Logistics Section:    Local requests for assistance involve the flow of goods and resources (personnel, equipment and services) from place to place.  The Logistics Section integrates technology, information, transportation, inventory, warehousing, material handling, and packaging to fulfill requests.

12. Hampton's Emergency Management Office: • Helps homeowners and businesses be better prepared • Provides information on severe weather conditions • Coordinates evacuations and shelters when necessary • Coordinates public response and cleanup • Coordinates responses to help home and business owners report damage • Trains volunteers to help in a disaster

13. 2-1-1 is an easy to remember phone number connecting people with free information on available community services. When you dial 2-1-1, a trained professional listens to your situation and suggests sources of help using one of the largest databases of health and human services in Virginia.

14. Questions for the Panel

15. Find More Information! 2-1-1 Virginia Virginia Dept. of Emergency Management City of Hampton Emergency Management Office Red Cross Southeastern Virginia National VOAD