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Positioning for Growth Evaluation of Roles & Responsibilities

Positioning for Growth Evaluation of Roles & Responsibilities. Presentation Outline. Outline: Guiding Principles Current Roles & Organization Structure Steps to Complete Review of Organization. Philosophy or Vision. A customer focus facilitated by our customer excellence approach

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Positioning for Growth Evaluation of Roles & Responsibilities

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  1. Positioning for Growth Evaluation of Roles & Responsibilities

  2. Presentation Outline Outline: • Guiding Principles • Current Roles & Organization Structure • Steps to Complete Review of Organization

  3. Philosophy or Vision • A customer focus facilitated by our customer excellence approach • Structure that has checks and balances • No mavericks, cowboys or similar type individuals • A balanced structure with defined/appropriate responsibilities/accountabilities and ownership • Taking ownership in the business is not only about the individual or the individual’s department but, more importantly, is defined by and tied to the success or failure of the organization as a whole. Therefore, activities which limit communication of information from one area to another or working in a silo mentality may allow one person to meet their specific objectives, but they do not meet the overall objectives of business ownership • Innovative/flexible work product and environment • Most of all . . . Communications among the groups • Allow the informal organization to thrive and not be impaired by the formal organization

  4. Senior Vice President and Chief Commercial Officer A D B CEGT/MRT Vice President Of Marketing Vice President Of Business Development C Director of Financial Analysis And Planning Director Customer Strategic Development E F • Rate/Regulatory • IT Function • Acc’t / Budgets (Generally capital related) Develop New Business - SESH - C-P - MCX - Others as they develop • Manage core capacity • System control • - On/off Mkt • Contract Admin • Micro/Macro Supply & • & Capacity studies • Integrity of economic • model • Supply attachment • BD and Project support • Customer excellence • Client services • Special projects • - Large customer needs • - Interface w/CEFS • - Coordination between • groups • EC interface Support roles pertaining to areas above Integrating Roles Worksheet Working the gray areas

  5. Next Steps • Discuss and define organization roles with direct reports • Change roles and develop rotation plan as necessary by examining the organization and work content to ensure current and future workload has efficiency, clarity and balance to meet all of our changing needs • Managers to define roles and job description within each department • Using the CE Model find ways (including metrics, etc.) to free up employees to spend more time with customer issues and/or customers • Communicate results to the entire organization

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