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Future Proofing the organisation through World Class Procurement Practices

Future Proofing the organisation through World Class Procurement Practices. Smart Procurement World. Speaker details: Meshern Govender Chief Procurement Officer Standard Bank South Africa. Presentation Outline. The Evolution of the SBSA Procurement Purpose The Capability Landscape People

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Future Proofing the organisation through World Class Procurement Practices

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  1. Future Proofing the organisation through World Class Procurement Practices Smart Procurement World Speaker details: Meshern Govender Chief Procurement Officer Standard Bank South Africa

  2. Presentation Outline • The Evolution of the SBSA Procurement Purpose • The Capability Landscape • People • Process • Technology • The Measures of Success

  3. The Evolution of the SBSA Procurement Purpose Present State A quantum leap forward! Past View Back Office, transactional focused - buying/ fulfilment function Elevated status of Procurement – considered a value enabler for Business units across the Organisation

  4. The Capability Landscape Relationship Management BUSINESS PARTNER SUPPLIERS • Outward Mgt Focus: • Performance reviews • Compliance • Supplier development • Inward Mgt Focus: • Demand mgt • Compliance • Service delivery Strategic Sourcing Contract Management Order Fulfilment – Procure to Pay Analytics/ Business Intelligence Logistics Management Services People Process Technology Delight Index/Feedback

  5. Investment in People (The Prosperity Partnership) Alignment Development Progression • Career Pathing • The path of progression: • Maturity curve per capability; • Cross-skilling and up–skilling through job rotation; • Personal development plans People Development Continuum • Culture of Continuous Improvement • Help your people get things right: • Competency based training – CIPS, SLA’s, Essentials of a Contract, Financial Management; • On the job training – classroom based learning, e – learning, training manuals, proficiency assessments • Competency • Set the minimum standards: • Document the Framework – map the career progression path; • Define the competency levels – minimum standards; • People Assessment • Basics: • Get the basics right: • Job descriptions; • Performance contracts; • Personal Development • Induction pack Creation of a talent nursery through a defined procurement competency framework. The framework underpins the career progression path of our people. Time

  6. Process Framework Business Premise: Scalable and Transportable Blue Print

  7. Information Technology

  8. Measures of Success Defined Hard metrics: Legislative Compliance (BBBEE): • Purchase Order Spend (PO): • Creates spend visibility; • Guards against payment hijacking; • Promotes good procurement governance. • Total Cost of Ownership Savings: • Aims to unlock sustainable value in the organisation;

  9. The Measures of Success Voice of the Customer Voice of the Supplier Formal measures in place to track Business Partner satisfaction. Supplier Satisfaction Score

  10. The Measures of Success Voice of the Industry

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