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Engaging Library Users : Building Connections. Thailand Report. The library’s role in changing scenario of higher education. Interacting with faculty members, students and researchers Partnering in research, teaching and scholarly communication Assessing user needs
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Engaging Library Users : Building Connections Thailand Report
The library’s role in changing scenario of higher education • Interacting with faculty members, students and researchers • Partnering in research, teaching and scholarly communication • Assessing user needs • Promoting library services and collections
Interacting and Communicating with Users • Library websites • Announcement • News & events • Suggestions / recommendations • Virtual orientation • Tutorials • RSS • E-forms
Social Media • Facebook • Blog • Twitter • SMS • RSS • To publicize library events • To alerts users • To provide links • To provide conduit to community information • To allow users to ask questions or provide feedback
Partnering with the University Community • Friends of the library • Research support & scholarly communications • Information literacy promotion
Assessing user needs • User survey • Focus group
Promoting library services and collections • Library ambassadors • Library events • Book fair • Open house • New services