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Explore the vital role of libraries in higher education through partnerships, assessments, and promotion of services. Learn about engaging with users through websites, announcements, and social media platforms. Discover methods for attracting users and fostering connections within the university community.
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Engaging Library Users : Building Connections Thailand Report
The library’s role in changing scenario of higher education • Interacting with faculty members, students and researchers • Partnering in research, teaching and scholarly communication • Assessing user needs • Promoting library services and collections
Interacting and Communicating with Users • Library websites • Announcement • News & events • Suggestions / recommendations • Virtual orientation • Tutorials • RSS • E-forms
Social Media • Facebook • Blog • Twitter • SMS • RSS • To publicize library events • To alerts users • To provide links • To provide conduit to community information • To allow users to ask questions or provide feedback
Partnering with the University Community • Friends of the library • Research support & scholarly communications • Information literacy promotion
Assessing user needs • User survey • Focus group
Promoting library services and collections • Library ambassadors • Library events • Book fair • Open house • New services