Engaging Library Users : Building Connections

1. Engaging Library Users : Building Connections Thailand Report

2. The library’s role in changing scenario of higher education • Interacting with faculty members, students and researchers • Partnering in research, teaching and scholarly communication • Assessing user needs • Promoting library services and collections

3. Interacting and Communicating with Users • Library websites • Announcement • News & events • Suggestions / recommendations • Virtual orientation • Tutorials • RSS • E-forms

6. Social Media • Facebook • Blog • Twitter • SMS • RSS • To publicize library events • To alerts users • To provide links • To provide conduit to community information • To allow users to ask questions or provide feedback

8. Attracting : The changing design

9. Partnering with the University Community • Friends of the library • Research support & scholarly communications • Information literacy promotion

10. Friends of the Library

11. Research support

12. Information literacy

13. Assessing user needs • User survey • Focus group

15. Promoting library services and collections • Library ambassadors • Library events • Book fair • Open house • New services

18. Outreaching : programs and activities