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Using regulation to inspire improvement

Using regulation to inspire improvement. Andrea Sutcliffe 15 May 2014 National Leading Health and Wellbeing Programme. 1. Our purpose and role. Our purpose

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Using regulation to inspire improvement

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  1. Using regulation to inspire improvement Andrea Sutcliffe 15 May 2014 National Leading Health and Wellbeing Programme 1

  2. Our purpose and role Our purpose We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve Our role We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find, including performance ratings to help people choose care 2

  3. The Mum Test Is it responsive to people’s needs? • Is it good enough for my Mum? Is it effective? Is it safe? Is it well-led? Is it caring?

  4. Future of regulation • For people using services:

  5. Future of regulation • For organisations providing care:

  6. Future of regulation • For local authorities and commissioners:

  7. Making the Mum test real Communication 7

  8. Why does this matter? People are at the heart of it 8

  9. Consultation on our new approach • Consultation: 9 April to 4 June 2014 • Get involved: • Web form on CQC website • Twitter @CareQualityComm • CQCchanges.tellus@cqc.org.uk • Provider and public events – 21 events from 25 April to 4 June • https://registration.livegroup.co.uk/cqcconsultsprovider2014/

  10. Thank you www.cqc.org.uk Andrea Sutcliffe Chief Inspector of Adult Social Care @CrouchEndTiger7 10

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