Millennials and the Workplace

1. Millennials and the Workplace

2. Introduction – About Me

3. Objectives • Identify characteristics and gain a better understanding of the millennial generation and their needs at work in relation to other generations. • Improve communications and team work with millennials • Accept the unique style that millennials bring to the workplace. • Provide tips and suggestions for overcoming generational differences.

4. From Engaged to Employed: How Mapping the Skills Employers Want can Lead to More Opportunities for Students Opening Conversation Think about the workplace in 2037. What skills, competencies, and knowledge will be most valuable to employers?

5. “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.”- Alvin Toffler

6. THE TRADITIONAL APPROACH

8. Today’s Targets • A comprehensive review of the state of employability and marketing for millennials and beyond. • A look at the current skills desired by employers and how employers can enhance personal skill development. • A look at marketing to today’s under 35 set.

9. The Florida Consortium of Metropolitan Research Universities It is the mission of The Consortium to aid in the economic development of Florida by capitalizing on synergy created by UCF, FIU, and USF collaborating to drive career readiness, and enhance achievement for our underrepresented and limited-income student populations. The Florida Consortium serves: 63% of Florida’s Population 70% of all Florida’s minorities 47% of total SUS college enrollment 3 universities lighting the way for Florida’s economy

10. What is a Millennial?

11. Introduction

12. Generations • Traditionalists/Silent Generation/Matures • 1925 – 1945 (89 – 69 years of age) • Baby Boomers • 1946 – 1964 (68 – 50 years of age) • Generation X/Baby Busters/13th Generation • 1965 – 1981 (49 – 33 years of age) • Millennials/Generation Y • 1982 – 2000 (32 – 14 years of age) • Nexters? • 2001 – present (15 – 0 years of age)

13. U.S. Population 316,200,000 in 2013

14. Generations EACH GENERATION CONTRIBUTES POSITIVE TRAITS CHALLENGES TRADITIONALISTS BABY BOOMERS GEN Xers MILLENNIALS

15. Shared Life Experiences What makes one generation different from another?

16. Events and Experiences that Shaped Generations • Generation X • Fall of the Berlin Wall • Challenger disaster • Desert Storm • Personal computers • Working mothers • MTV • Divorce • Energy crisis • Latch Key Kids • Millennials • Child-focused world • School shootings • 9/11 • Boston Marathon Bombing • Internet • Social networking • Continual feedback • Enron/WorldCom • Iraq/Afghanistan

17. Millennials • Born 1982 to 2000 • 75 million • Attended day care, very involved “helicopter” parents • Prosperity has increased over their lifetime • “Live, then Work!” • Achievement oriented • Prefer instant or text messaging • Want to build parallel careers – experts in multitasking

18. Common Values • Millennials • Optimistic • Civic duty • Confident • Achievement oriented • Respect for diversity • Informal • Tenacious • Social consciousness

19. Millennials grow up being told they are special from day one and then we get angry when they believe us.

20. 12% The percentage of High School Seniors who Volunteer at least once a month. 1994 – 2014

21. 18 Hours Amount of time per-day Millennials spend with media each day. 7 hours per day Online 6 hours per day TV, Radio, Movies, and Music 3 hours talking and texting electronicallyOnly 30 minutes reading books, magazines or newspapers.

22. 25% Reduction in the number of teens 16-19 participating in the workforcesince 1979. From 60% to 35%

25. MILLENNIALS IN THE WORKPLACE

26. What will the workplace of 2037 look like?90% of the population will have unlimited and free internet, data, and storage.Over 95% of the population will attend some form of post-secondary education.30% of corporate audits and accounting will be conducted by Artifical Intelligence 84% of current jobs that pay less than $20 will be turned over to automation. Offices and businesses will be essentially borderless.95% of workers will be Millennials and Generation Z

27. Generations in the Workplace 154,975,000 in 2012

28. Millennials in the Workplace • Task oriented • Want options & choices • Expect attention • Expect feedback • Multitask through multimedia • Think “digital” • Work toward weekend or closing time • They are impatient • Want to be led

29. Generational Challenges Millennials Face in the Workplace • Poor communication • Decreased productivity, quality, & innovation • Misunderstood attitudes, relationships & working environments • Less engaged volunteers & coworkers • Lack of motivation, initiative, and team work

30. On-the-Job Challenges • Xers and Millennials • Prefer electronic communication. • Do not like meetings. • Many have not developed listening skills. • Traditionalists and Boomers • Prefer face-to-face communication. • Boomer bosses like to have at least one meeting each week with employees.

31. Bridging the Generation Gaps • Getting along with Millennials • Challenge them • Ask them their opinion/collaborate • Encourage finding a mentor • Provide timely feedback • Lighten up

32. Recruiting and Managing Young Professionals • Are you mission driven? • Are you a coach to them? • Do you involve them in decision making? • Do you practice diversity? • Are you using the community service requirements?

33. Jobs For The Future – The Great MisconceptionThe Myth – 65% of Jobs today’s college students will have not been invented yet The reality: The jobs will not change, but the skills will advance and change.Hot Jobs in Orlando 1992 vs. 2024 Source: Orlando Sentinel and the Orlando Economic Council

34. Soft Skills or Job Focused or Career Focused Skills?The Four Skills College Students need to master to ensure a lifetime of employability • Communication • Leadership • Taking Risks and Resiliency • Cultural Competence

35. Why Traditional Methods don’t work!

36. The Dream The Challenge

37. The Workplace of the Future – Employees • Less workers will work from home • The gig economy is real, but there is a catch • Continuing education will come through stackable credentials • Employees will shop around for the best work environment • Employees will value lifestyle over salary • Employees will begin their careers before they even graduate

38. Working Students have great Career Skills “Give me a student who worked at Chic-Fil-A. I know that kid knows customer service, knows how to present themselves, knows how to work in a fast paced environment, and shows leadership. I can teach her the technical stuff she will need to know. I can’t teach personal drive or professionalism.” - Employer from Orlando 60% Of Consortium students Work 20+ Hours per week

39. Wellness is the Workplace of the Future 70% of companies with more than 100 Employees offer wellness programs For every $1 invested in employee wellness companies receive $2.38 in added production, lower turnover, and better results on talent recruitment.

40. Teaching MillennialsThe Five “R”s

41. Research-based methods: Research suggests Millennials prefer a variety of active learning methods. When they are not interested in something, their attention quickly shifts elsewhere. Interestingly, many of the components of their ideal learning environment – less lecture, use of multimedia, collaborating with peers – are some of the same techniques research has shown to be effective for all students.

42. 2. Relevance: Millennials have grown up being able to Google anything they want to know, therefore they do not typically value information for information’s sake. As a result, the professor’s role is shifting from disseminating information to helping students apply the information. One of the greatest challenges for teachers is to connect course content to the current culture and make learning outcomes and activities relevant.

43. 3. Rationale:  Unlike Boomers who were raised in a more authoritarian manner in which they more readily accept the chain of command, Millennials were raised in a non-authoritarian manner and are more likely to comply with course policies when teachers provide them with a rationale for specific policies and assignments.

44. 4. Relaxed:  Millennials prefer a less formal learning environment in which they can informally interact with the professor and one another. In interviews with students, the term “laid back” was used repeatedly.

45. 5. Rapport: Millennials are extremely relational. They are more central to their parents’ lives than previous generations and are used to having the adults in their lives show great interest in them. They appreciate it when professors show that same interest, and they seem to be more willing to pursue learning outcomes when instructors connect with them on a personal level.

46. Assignment Ideas and Demonstrations: • Group Work Simulations • Pre-Mortem Debate – What went wrong? • Minute Paper or Stickiest Point • Polling – Twitter or Poll Everywhere • Shared Documents – Google Docs • Use YouTube, PechaKucha, or Ted Talks • Web Based Learning via Webinars

47. Marketing to Millennials

48. How does technology affect the culture when we market to Millennials?

49. Disney Predicts the Future of Work and Marketing • Disruptive Technology – Magic Bands • Flexible Labor Force – Most Employees can do multiple tasks • Creative Empowerment – Magic Your Way • Concept Mapping – Park Design / Office Design • Predictive Analytics – Understanding what customers will want / when • BUT MOST OF ALL – CULTURE WILL NOT GO AWAY, YOU MUST FIT.