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Employee Resource Systems (ERS) EAP provides confidential and free counseling, resources, and support for employees, their spouses/partners, children, and parents. Get help for relationship issues, psychological concerns, stress, legal issues, substance abuse, financial issues, elder care, child care, and more. Professional assistance is just a call away.
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Employee Resource Systems Employee Assistance Program EAP & Work-Life Orientation www.ers-eap.com (800) 292-2780
Employee Assistance Program • History - Employee Assistance Programs (EAP) • Who is Covered • 1-3 Session EAP • Confidential • Free
Who is covered? • Employee • Spouse or Domestic Partner • Children • Your Parents
Why call the EAP? Relationship issues Psychological Concerns Stress Legal Issues Substance Abuse Financial Issues Elder Care Child Care …and other problems we all experience!
Who will know I called? The EAP is a confidential service: • Any information you share with the EAP counselor is strictly confidential • No one will know you called . . . • EXCEPTIONS
What does the EAP cost me? The following services are free: • Calling a counselor 24/7 at 800-292-2780 • In-person sessions with an EAP counselor • Exceptions
What languages does ERS speak? My mother doesn’t speak English, how will you help her? • Many workplaces today have employees who do not speak English or who have family members or dependents who do not speak English. • Employee Resource Systems, Inc. utilizes a language interpretation service. Through the Interpretalk, a translator in one of 200 different languages can be made available to provide confidential interpretation services.
What to expect when you call • Assessment of your situation • Supportive counseling, information and resources • Follow-up
What to Expect When You Call For Example: • What prompted your call today? • When was your last physical exam? • What medications do you take? • Is there a family history of serious medical conditions? • How often do you drink alcohol, and how much? • Is there a family history of mental health or substance abuse issues?
Credentials & Locations • Staff credentials • Affiliate network
What is the legal service? Free 30 minute consultation If you hire an attorney, 25% discount on standard hourly rate Legal Consultation
Legal Consultation Issues include, but are not limited to: Adoption Child Custody Child Support Credit or Debit Issues Criminal Divorce DUI/DWI Elder Law Estate Planning Guardianship Injury Insurance Landlord/Tenant Medical Malpractice Medicare Name Change Nursing Home Power of Attorney Probate Real Estate School Issues Social Security/Disability Traffic Tickets Trusts Wills
Financial Consultation • Financial Counselors address issues via toll-free information line, and follow-up by mailing supporting educational materials • All counselors are knowledgeable in a wide range of financial topics
Financial Consultation Access to free telephonic financial education on a variety of issues: • Bankruptcy • Budgeting • Buying a home for the first time • Foreclosure prevention • Major life event planning (wedding, adoption, divorce) • College fund planning • Credit card debt (lowering rates, consolidating debt) • Credit card fraud • Understanding your Credit Report
ID Theft Recovery 30-minute consultation with an identity recovery professional: • Assess • Create action plan • Provide consultation on preventing future ID Theft
Childcare Consultation and Referrals for: • Child Care Centers • Family Day Care Centers • Back-Up Care • Sick-Child Care • Nannies • Lactation Support • Summer Camps • Adoption • Public and Private Schools • Tutors
Eldercare Consultation and Referrals for: • Assisted Living Facilities • Nursing Homes • Adult Day Care Programs • Care Giver Support • Retirement Communities • Meals-On-Wheel Programs • Home Safety • Elder Driving • Geriatric Case Managers • Hospice
Daily Living Consultation and Referrals for: • Pet Sitters • Apartment Rentals • Relocation Support • Caterers • Consumer Information • Travel Information • Wedding Planners • Home Helpers • Plumbers
What resources are available? A large collection of useful and authoritative resources to support your request: • Provider Profiles • Tip Sheets • Check Lists • Handbooks • Spanish Language Materials
On-Line Savings Center Save time and money with great discounts online, catalogs, and select in-store shopping
On-Line Savings Center Save time and money with great discounts online, catalogs, and select in-store shopping
A helping hand when you need it most CALL: X3591 Or 1.880.292.2780 WEB: www.ers-eap.com Username: fermilab Password: eap