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Developing a Stellar FP Staff

Developing a Stellar FP Staff. Family Promise National Conference May 2013. Goals, Expectations and Performance Measures. Emphasis on the Hire. Assessing organizational need Shoring up existing team’s talent and resources. Managing Staff. Job description Expectations Goals Deadlines.

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Developing a Stellar FP Staff

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  1. Developing a Stellar FP Staff Family Promise National Conference May 2013

  2. Goals, Expectations and Performance Measures

  3. Emphasis on the Hire • Assessing organizational need • Shoring up existing team’s talent and resources

  4. Managing Staff • Job description • Expectations • Goals • Deadlines • Documentation • Nurturing the Team • Evaluating Progress • After the evaluation

  5. Setting Goals • Related to FP mission and overall organizational goals • A collaborative process between employee and supervisor • Realistic and measurable • Subject to revision, depending on performance and organizational need • Considering resources in hand and needed to attain goals

  6. Goals (continued) • Document the goals • Consider incentives • Include deadlines and milestones • Make it clear that the goals will be used to evaluate performance • Review the goals quarterly to make sure employee is on track and needed revisions are made before the annual evaluation

  7. Nurturing Staff • Coach, don’t direct • Be accessible but don’t micromanage • Interact and give constructive feedback • Hold regular team meetings • Provide opportunities for professional development • Keep an open door • Provide information and updates about overall organizational goals and progress • Involve key team members in hiring and evaluation • Promote and provide salary increases

  8. Evaluating Staff Performance • Formal, quarterly meetings to assess progress • Employ formal evaluation tools • Be flexible and make adjustments as needed • Respond formally to both strong and poor performances; document all • Promotions, rewards/ incentives • Performance Improvement Plan (PIP) • Termination

  9. For more information on staff development and management Contact: Angelica Kennedy Program Services Manager Family Promise akennedy@familypromise.org 908-273-1100, ext. 20

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